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Streamline operations

Streamline operations

Supercharge productivity

by automating operations with intelligence

The age of total efficiency is here – and we have the means to achieve it. The Pega Platform™ moves work through your organization seamlessly so you can streamline operations, cut costs, and consistently exceed customer expectations.
Smash silos by revving up workflows

Unified processes

Smash silos by revving up workflows

Runners know that without hurdles, the dash gets easier – and faster. The same is true for your organization. Connect systems and design workflows around business outcomes so work moves through your enterprise more easily. The result? Better transparency, accountability, and productivity.

Tap into all your systems and processes in a single platform

Bridge the gaps between business applications for more coherent work, service, and engagement

Data and AI, unleashed

Build an agentic operation

What if you could embed AI across your operation without risk? With Pega, operations leaders can infuse processes with self-optimizing AI which is governed by their rules, their standards, and their regulations. Unlock new levels of efficiency and productivity with confidence.

Automate end-to-end processes with Predictable AI Agents

Analyze the circumstances that result in deviation from your ideal process

Deploy true self-optimizing workflows on an enterprise scale

Reroute or reprioritize work to stay on track

Put your data to work
Google logo
10X
improvement in ticket transaction time

Instead of individually assigning tickets, Google was able to calculate the best engineer for each job.

Watch the case study
U.S. Census Bureau logo

 

“By implementing agile technology, we found ourselves very prepared for unpredictable changes and were able to pivot quickly as needed.”
- Zachary Schwartz, Division Chief, IT Service Management Office at U.S. Census
Drive collaborative innovation at scale

Instantly adaptable

Drive collaborative innovation at scale

As change accelerates, those who fall behind get left behind. Pega's low-code platform makes it easy for developers, teams, and engineers to reuse and build new apps to quickly adapt to evolving business needs. Plus, it allows you to specialize processes based on product, region, and more.

Keep people, functions, and workflows connected with adaptive workflows

Allow developers, fusion teams, and citizen devs to build, manage, and improve back-end processes

Utilize a low-code work environment everyone can trust

Case study

650%
improvement in system processing time

Pega accelerated Pfizer’s transformation, helping the organization stay adaptable and ready for future changes.

Download the infographic
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All powered by the Pega Platform

Want to hear more about the tech driving these outcomes? It’s all here in our leading platform for AI-powered decisioning and workflow automation.

 

Check out our capabilities in action

Financial Services

Boost efficiency and automate middle- to back-office processes Operations

Insurance

Automate intake and triage with intelligence Underwriting Automation

Communications
Service Providers

Simplify experiences while accelerating revenue and process Smarter telecom workflows
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