PegaWorld agenda
Client-Led
Pega Task & Process Mining delivers for QBE Insurance Group’s Idea Incubator Framework
May 31, 2025, 9:00PM - 9:00PM PDT
QBE’s Idea Incubator Framework gives the Group Shared Services Centre the ability to deliver intelligent process discovery to stakeholders across the globe.
The Framework has Pega Workforce Intelligence and Process Mining, now...
Client-Led
Pega Lights the Way Forward With Constellation in Hybrid and Low Code
May 31, 2025, 9:00PM - 9:00PM PDT
Paving the way for the Scandinavian public sector through the largest digital transformation with Pega, the Swedish Employment Agencys journey uses low-code enterprise development with Constellation in a hybrid model where all...
Client-Led
Building Next-gen Member Service: Streamlining DCU Interactions with Customers
May 31, 2025, 9:00PM - 9:00PM PDT
Witness the remarkable transformation of DCU using Pega technology. Through system integration and consolidation, DCU has improved operational efficiencies and member experience. By digitizing and streamlining loan origination, they have significantly increased...
Client-Led
From Calls to Care: HCA Healthcare Uses Pega CRM to Enhance Patient Interactions
May 31, 2025, 9:00PM - 9:00PM PDT
HCA Healthcare is upgrading from a legacy Salesforce CRM to Pega's latest platform. With several existing navigator applications built on Pega, HCA is leveraging their unified system to reduce complexity, reuse assets...
Client-Led
Using Pega's AI-driven Platform to Innovate at Bradesco
May 31, 2025, 9:00PM - 9:00PM PDT
Bradesco, one of Brazil's top three banks, invested in Pega technology to improve customer experience and streamline wholesale credit operations. It aims to grow its market share 15–19%, streamlining their credit customer...
Client-Led
Prime Therapeutics: Maximizing ROI by Migrating to Cloud
May 31, 2025, 9:00PM - 9:00PM PDT
Discover how Prime Therapeutics unlocked ROI and accelerated innovation by migrating 12+ applications to cloud. This move to a modern deployment architecture is freeing up resources to focus on business outcomes. Hear...
Client-Led
What the FEC? Boosting the Efficiency of Rabobank's Financial Economic Crime Unit Through Pega GenAI
May 31, 2025, 9:00PM - 9:00PM PDT
See how Rabobank boosted efficiency in their Financial Economic Crime (FEC) unit using Pega GenAI™. Regulations and related company policy information is highly complex and very prone to change; investigators were spending...
Client-Led
WindTre: A New Contextual Customer Experience with Pega Customer Decision Hub
May 31, 2025, 9:00PM - 9:00PM PDT
Discover how WindTre transformed their marketing strategy with a personalized, one-to-one approach. Moving away from scheduled campaigns, they used a central decision authority to manage real-time engagement during key moments. With Pega...