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PegaWorld
June 1-3, 2025 | Las Vegas, NV

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PegaWorld agenda

Client-Led

Pega Task & Process Mining delivers for QBE Insurance Group’s Idea Incubator Framework

May 31, 2025, 9:00PM - 9:00PM PDT

QBE’s Idea Incubator Framework gives the Group Shared Services Centre the ability to deliver intelligent process discovery to stakeholders across the globe. The Framework has Pega Workforce Intelligence and Process Mining, now...

Client-Led

Pega Lights the Way Forward With Constellation in Hybrid and Low Code

May 31, 2025, 9:00PM - 9:00PM PDT

Paving the way for the Scandinavian public sector through the largest digital transformation with Pega, the Swedish Employment Agencys journey uses low-code enterprise development with Constellation in a hybrid model where all...

Client-Led

Building Next-gen Member Service: Streamlining DCU Interactions with Customers

May 31, 2025, 9:00PM - 9:00PM PDT

Witness the remarkable transformation of DCU using Pega technology. Through system integration and consolidation, DCU has improved operational efficiencies and member experience. By digitizing and streamlining loan origination, they have significantly increased...

Client-Led

From Calls to Care: HCA Healthcare Uses Pega CRM to Enhance Patient Interactions

May 31, 2025, 9:00PM - 9:00PM PDT

HCA Healthcare is upgrading from a legacy Salesforce CRM to Pega's latest platform. With several existing navigator applications built on Pega, HCA is leveraging their unified system to reduce complexity, reuse assets...

Client-Led

Using Pega's AI-driven Platform to Innovate at Bradesco

May 31, 2025, 9:00PM - 9:00PM PDT

Bradesco, one of Brazil's top three banks, invested in Pega technology to improve customer experience and streamline wholesale credit operations. It aims to grow its market share 15–19%, streamlining their credit customer...

Client-Led

Prime Therapeutics: Maximizing ROI by Migrating to Cloud

May 31, 2025, 9:00PM - 9:00PM PDT

Discover how Prime Therapeutics unlocked ROI and accelerated innovation by migrating 12+ applications to cloud. This move to a modern deployment architecture is freeing up resources to focus on business outcomes. Hear...

Client-Led

What the FEC? Boosting the Efficiency of Rabobank's Financial Economic Crime Unit Through Pega GenAI

May 31, 2025, 9:00PM - 9:00PM PDT

See how Rabobank boosted efficiency in their Financial Economic Crime (FEC) unit using Pega GenAI™. Regulations and related company policy information is highly complex and very prone to change; investigators were spending...

Client-Led

WindTre: A New Contextual Customer Experience with Pega Customer Decision Hub

May 31, 2025, 9:00PM - 9:00PM PDT

Discover how WindTre transformed their marketing strategy with a personalized, one-to-one approach. Moving away from scheduled campaigns, they used a central decision authority to manage real-time engagement during key moments. With Pega...

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