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Presentation | PDF | 21 Pages

Pega Community Forum - Arbetsförmedlingen Success Story: How We Did It – the Largest Digital Transformation in Sweden's Public Sector (Presentation)

Discover in this session how the Swedish Public Employment Service underwent its largest digital transformation program yet by reducing employee headcount and local offices to provide citizens with end-to-end digital self-service access.

Pega Community Forum - Arbetsförmedlingen Success Story: How We Did It – the Largest Digital Transformation in Sweden's Public Sector (Presentation)

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