This paper outlines how leading organizations redesign decisions and workflows at design time, then execute AI predictably at run time through governed, deterministic systems.
Boehringer selected Pega and turned to Tata Consultancy Services for the implementation. The results? Increased data accuracy, enhanced analytics, and improved user experience for more than 300 global users.
Pega Events Pega Partners Program: Sales & Pre-sales Excellence Join this one hour session including Q&A, to learn about our new Pega Partner Program. June 17, 2021 11:00 AM - 12:00 PM ET Join Pega’s Ecosystem Sales and Pre-sales Enablement teams for a one-hour session to learn how our new Pega…
Learn how Sun Life, one of the world’s largest life insurance companies, integrated robotic desktop automation to cut back on mundane agent work – and saw real improvement in customer experience.
Dr. Esra Taylor leads Etisalat’s omni-channel marketing for the small-to-medium business space and led the transformation to revolutionize its customer experience and drive more intelligent interactions.
Virtual Event Pega Evolve Japan A big thanks to all the thought leaders and global attendees who made our interactive summit such a success. Weren't able to join us? Want to relive your favorite sessions? Watch the replays The future of automation starts now We're excited to see how the future…
In its Asia-Pacific inauguration, Evolve Government builds on a range of global expertise to inspire the government to develop their digital service capabilities. Exploring an array of data, CX, RPA and IA case studies, Evolve Government is an intersectional review of innovation in digital civil…
Give customers seamless resolutions with effective self-service and agents armed with the best tools to help. Engage intentionally to build loyalty. Is it time to simplify your customer service? Use the steps in our eBook to get started: Get the eBook, !firstname Get the eBook (all fields are…
Telecoms need to take an outcome-driven approach to automation. Drive value quickly, efficiently, and at scale – all while preparing for what comes next.
With so few touchpoints, customer service within the insurance industry is important. Find out how insurers are making the most out of every customer interaction.
Our survey found that only 25% of consumers think health insurers and providers are doing all they can to reduce friction in the system. Download the eBook and learn to simplify journeys.
Get access to the latest features and capabilities of Pega Platform or your Pega applications with an upgrade. Upgrades give you access to a wealth of new features not available in earlier Pega versions.
Find resources for Pega Field Service, which is an end-to-end field service management application that streamlines operations to improve productivity.
Curious how personalization improves members’ health journeys? Just ask today’s top health insurers. Read our eBook to learn how they’re already benefiting from one-to-one engagement.
In its Asia-Pacific inauguration, Evolve Government builds on a range of global expertise to inspire the government to develop their digital service capabilities.