Data Sheet
Pega Retention for Communications
KEY CHALLENGE
Customer churn has a considerable impact on a Communications Service Provider’s (CSP) financial performance and must be minimized. At the same time, investment in retention must be effectively spent based on subscriber value, acquisition performance and competitive pressure.
THE SOLUTION
Pega Retention for Communications provides CSPs with pre-defined retention programs built using the power of Pega Marketing. By facilitating targeted, one-to- one interactions in any channel, CSPs can save their most valuable customers while minimizing retention costs and maintaining ARPU.
タグ
関連リソース
-
Research and Insights
顧客体験における4つの間違った物語
-
ガイド
ワンツーワンのエンゲージメントで協調性を広げ利益を守る
-
Research and Insights
人工知能と共感
AIイノベーションの底力を引き出す
エンタープライズAIと、それがビジネス成果の未来をどのように切り開いていくのかをご紹介します。
Pegaが選ばれる理由：
当社の優位性は、ユニークでパワフルなソフトウェアだけではありません。