Meet Pega GenAI,
the first generative AI
for the enterprise.

Your vision, realized at scale with Pega GenAI™

Go from revolutionary idea to enterprise app in minutes

with AI-generated low-code

Boost low-code productivity and empower a new generation of developers. 

• Automatically turn ideas into workflows
• Let AI map integrations to back-end systems
• Generate test data on the fly
• Guide developers with conversational suggestions

Engage customers with vibrant content

with AI-led strategy optimization

Let AI lead a continuous optimization loop – uncover opportunities, generate content, and engage.

• Get actionable insight into underserved customers
• Auto-generate new treatments to improve relevance
• Pivot data sources based on predictive lift

Streamline every single customer touchpoint

with AI-powered assistance for agents

Supercharge agent productivity and transform chatbots to self-service superstars.

• Generate instant answers to customers, agents, and employees based on enterprise knowledge
• Distill voice, chat & email transcripts into concise interaction summaries
• Unleash your team's full potential with AI-powered contextual guidance
• Dynamically onboard and train agents with a customer-interaction simulator

Unlock an infinitely scalable back-office

with AI for insights and case management

Unleash operational data to accelerate work and give leaders end-to-end visibility.  

• Generate visualizations which give instant answers to operational data questions 
• Quickly surface contextual answers and guide back-office employees with concise summaries for cases and documents
• Let AI mine workflow performance and suggest continuous optimizations

Empower a new era of innovation

with responsible plug-ins for leading generative AI models

Infuse workflows with generative AI with enterprise-grade flexibility, governance, and security.

• Quickly build powerful AI-powered capabilities
• Choose an AI model that's the best fit for your business case
• Mitigate risk with an AI-powered sensitive data filter

“Pegasystems has struck upon an innovative way to implement generative AI to drive value for businesses, going deeper than mere features that can boost productivity, but fundamentally rethink the fabric of the organization.”