Presse
Paraître dans la presse ne suffit pas. Nos solutions leaders du secteur aident les plus grandes entreprises mondiales à concevoir des applications prêtes pour le monde de demain.
| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| Martech Advisor
How marketers can prepare for the new wave of Artificial Intelligence
In this byline by Pega's Don Schuerman, marketers learn how to integrate AI.
| Onlinepc.ch
Banken nehmen es mit Fintechs auf
Trotz Altlasten sind etablierte Banken keineswegs chancenlos gegen die junge Fintech-Branche. Mehr und mehr traditionelle Geldhäuser investieren auch in innovative Digitalkonzepte.
| Computable
8 Customer Engagement voorspellingen voor 2017
Peter Woods provides 8 customer engagement predictions for 2017.
| MarketingTech
MarketingTech's 12 top 2017 predictions from martech experts
"Increasingly, automated CRM tools will take service to the next level," says Robin Collyer
| LeMagIT
CRM : Transavia veut faire de ses vols des « expériences clients de bout en bout »
En passant à Pega, la compagnie low-cost d’Air France entend fournir des services proactifs personnalisés aux passagers, transformer ses méthodes opérationnelles et optimiser sa relation avec ses...
| RCR Wireless
Customer Experience and profitability are no longer a zero-sum game
Pega's Steve Rudolph explains how telcom operators need to evolve their customer experience.
| ISReport.de
Prognosen sagen Bedürfnisse der Kunden vorher
Die Digitalisierung bietet zwar neue Ansatzpunkte für die Optimierung der Kundenbeziehungen, doch die Integration der Legacy-Welt bleibt eine Herausforderung für Unternehmen . Das prognostiziert der...
| Emerce
De zeven zonden in customer journeys
Peter Woods explores the 7 sins of customer journeys.
| iNews.co.uk
Coding on the curriculum and the bid to produce a British Bill Gates Read more at: https://inews.co.uk/essentials/news/technology/putting-coding-curriculum-enough-produce-british-bill-gates/
"If you want IT to transform society, you need to start showing children from a young age how technology can empower them," says Dave Wells.
| CMSWire
AI gone wild, real-time data comes to CRM and more to expect in 2017
Pega CTO Don Schuerman explains the top CRM trends we'll see in 2017
| IDG Connect
The clutch of new job titles due to storm your workplace in 2017
"2017 will see the emergence of the CInO (Chief Insight Officer)," says Robin Collyer, Pegasystems
| .it-daily.net
Pegasystems wächst in Deutschland und zieht um
Pegasystems baut sein Engagement in Deutschland weiter aus. Die Zahl der Mitarbeiter wurde 2016 deutlich erhöht. Im Dezember diesen Jahres bezieht das Unternehmen außerdem neue, größere Geschäftsräume...
| Haufe.de
Glanz und Elend der Kundenorientierung
Kundenorientierung – darauf legen Unternehmen heute großen Wert. Die Kunden aber erleben das häufig ganz anders; sie sind tief frustriert und haben angesichts zahlreicher unerfreulicher...
| CMSWire
The 4 cornerstones of Digital Customer Experience
Pega's Matt Nolan explains how organizations can create better customer experiences.
| CustomerThink
Pega Customer Decision Hub offers high-end customer journey orchestration
Find out how the Pega Customer Decision Hub is enabling better customer experience.
| ZDNet
Why Robotic Process Automation adoption is on the rise
Companies like Pega are embracing RPA to improve clients' business processes.
| Information Management
Organizations look to Artificial Intelligence to drive strategy
Pega's Don Schuerman explains how organizations can incorporate AI into their digital strategies.
| The Independent
How much snooping is too much?
Pega's Tony Tarquini explains the value of building customer relationships for insurers.
| CRM Magazine
5 hurdles to clear on the way to Sales transformation success
How UnitedHealthCare used Pega technology for its recent transformation.
| CRM Magazine
Make CRM smarter
Pega's Jeff Foley discusses the important role of knowledge management in CRM.
| CMSWire
The 7 deadly sins of customer journeys
Re-engineering customer experiences to drive better end-to-end customer journeys.
| Trendreport.de
Redaktion und Zeitung für moderne Wirtschaft
„Viele Unternehmen auf der ganzen Welt werden in den nächsten Jahren sterben, und das nicht wegen schlechter makroökonomischer Bedingungen, sondern weil gerade jetzt eine ganze Generation neuer Kunden...
| Nextgov
5 tips for agencies to step up their Customer Experience game
Pega's Jeff Nicholson explains how government agencies can improve customer experience.
| Route Fifty
How New Jersey courts created an automated risk assessment system for judges
Learn how the New Jersey Courts is implementing criminal justice reform in their organization.
| Federal News Radio
How IT modernization helped the Fiscal Service uncover $20M in improper payments
The Treasury Dept's Bureau of Fiscal Service discusses wins during their modernization marathon.
| Finextra
To meet complex KYC and onboarding regulations RegTech needs to be industrial strength
Pega's Reetu Khosla explains the importance of robust RegTech.
| Federal Computing Week
IT modernization isn’t all about tech
The Dept. of Veterans Affairs' Financial Services Center's CFO discusses IT modernization.
| ABA Bank Marketing
ABA Bank Marketing: Are you too scared to innovate?
A look into what's holding banks back from innovation and how to overcome those obstacles.
| BI Platform
Pegasystems lanceert platform voor procesoptimalisatie met Robotic Automation
Pega announces robotic automation integration into Pega 7.
| Computable