Presse
Paraître dans la presse ne suffit pas. Nos solutions leaders du secteur aident les plus grandes entreprises mondiales à concevoir des applications prêtes pour le monde de demain.
| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| Forbes
Tour D’Horizon Des Prévisions En Matière D’Engagement Client Pour 2019
Georges Anidjar predicts that not only will 2019 be a year of technological maturity, but the European regulations that came into effect in 2018 will significantly change customer relationships.
| Computer World
5 AI-voorspellingen voor 2019
Rob Walker makes predictions for AI in 2019, anticipating that it will influence everything from customer involvement to app development.
| Customer Talk
Medewerker switcht non-stop tussen verschillende applicaties
Employees are not able to reach their full potential and job satisfaction due to inefficient applications and distraction from core tasks, finds Pega study.
| Robotics Business Review
2019 Predictions from Robotics, Automation, and AI Industry Experts
Francis Carden anticipates that in 2019 users will find that RPA is not right for every situation.
| Raconteur
How data analytics could transform your business
John Everhard comments on how Analytics and AI will guide future business decisions while people will add the human touch, eventually evolving into a seamless partnership.
| Relation Client Mag
Que sera la relation client en 2020 ?
Sylvain Harault reveals that customers who share personal information hope companies know how to make the most of it.
| SourceForge
Q&A with Pegasystems: on the No-Code/Low-Code Movement and Its Value to Application Development Teams
Learn from Sid Misra how Pega is paving the way for no-code/low-code development.
| TechRepublic
Employees switch apps more than 1,100 times a day, decreasing productivity
A recent Pega report offers data on what's hindering employees from achieving full productivity.
| Forbes
60 Cybersecurity Predictions For 2019
Rob Walker offers insights on how consumers will reclaim control of their data.
| Forbes
3 Concepts Phares Pour Un Développement Agile Réussi
Alan Trefler explains three key ways to ensure the success of agile development.
| Forbes
The Big RPA Bubble
Alan Trefler explains how RPA can and can't work for an organization.
| Destination CRM
3 Keys to Using Chatbots for Customer Engagement, not Aggravation
Jeff Nicholson offers best practices for chatbot success.
| COMPUTERWELT
Diese fünf Vorteile bietet Low Code
Five concrete advantages of using low-code software to develop applications.
| CIO
5 chatbot strategy mistakes — and how to avoid them
Learn how to use chatbots for optimal efficiency and customer engagement.
| Funkschau
Schnell und einfach passgenaue Applikationen entwickeln
Carsten Rust notes that low code can provide a way to enhance and accelerate application development.
| AV Finance
Kunden wollen persönliche Daten nur ungern mit Unternehmen teilen
Harald Esch comments on Pega survey findings that say customers are still hesitant to share personal information.
| IT Finanzmagazin
Pega-Studie: Kunden zurückhaltend bei automatisierten Services und Herausgabe ihrer Daten
Pega study finds German consumers are reluctant to share personal data and still prefer human interaction.
| Customer First
Een 1-op-1 aanpak van klantwaarde vraagt om verandering
Peter Woods discusses the benefits to 1-to-1 customer decisioning.
| Forbes
7 Marketing Issues To Be Aware Of Heading Into 2019: Insight From Gartner And CMOs
Tom Libretto offers advice to organizations on how to get engagement right with GDPR in effect.
| Destination CRM
Cloud Contact Centers Are More Than Hype
Pega's Mike Asebrook discusses the benefits of cloud CRM for contact centers.
| GQ Magazin
Noch sind Chatbots ziemlich dumm, aber das soll sich ändern
People find chatbots unintelligent and prefer human contact when solving problems, finds Pega study.
| DevOps.com
Low-Code Application Development: A Catalyst to Digital Transformation
Pega's Sid Misra explains why businesses should adopt low code technology.
| Customer Talk
Consumenten vinden chatbots nog te dom voor het echte werk
Derk-Jan Brand comments on Pega research findings which state chatbot interactions still fall short of consumer expectations.
| CRM Buyer
Mapping Data to Your Business Model
Pega's Don Schuerman discusses the need to bring data analytics power to businesspeople.
| Customer First
Domme chatbots' voldoen nog niet aan hoge klantverwachtingen
Pega research reveals that consumers find chatbots useful for simple questions that can be completed quickly.
| Klant Contact
“Chatbots nog te dom voor echte werk”
Majority of consumers find chatbots useful—but only to a certain extent, according to Pega study.
| Forbes
The Future Of Work : Pourquoi La Collaboration Homme/Machines Est-Elle Primordiale ?
Georges Anidjar discusses the opportunities intelligent machines provide to the next workforce.
| CMS Wire
New Data Indicates People Don't Use Chatbots Like We Think
New Pega survey reveals people still prefer human interactions over bots.
| AV Finance
Den Kunden sind Chatbots noch zu dumm
Carsten Rust comments on Pega study findings, noting that the quality of chatbots is falling short of customer expectations.
| Computer Business Review