Presse
Paraître dans la presse ne suffit pas. Nos solutions leaders du secteur aident les plus grandes entreprises mondiales à concevoir des applications prêtes pour le monde de demain.
| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| Wall Street Journal
CIO 2023 Priorities: Always Be Modernizing
Pega CIO Dave Vidoni tells the Wall Street Journal how Pega is investing in modernizing and streamlining its systems in 2023.
| INTRE
So zünden Banken den Digitalisierungsturbo
Pega's Michael Baldauf explains how banks can boost digitalization.
| Storage Insider
Digitalisierung verändert die Rolle der IT-Teams radikal
Pega’s Future of IT research found that IT functions will overcome a lack of confidence and trust from within to drive true strategic value for organizations.
| Journal du Net
Les services informatiques retrouvent leur attractivité
Pega's CTO Don Schuerman explain's how the IT department is reinventing itself after a difficult period.
| Finextra
AML must get a tech boost in 2022
Pega's Steve Morgan explains why anti-money laundering (AML) needs a tech boost.
| Express Computer
How IT departments are rediscovering their mojo
Pega's CTO Don Schuerman reflects on how the IT function has been thrust into the spotlight in a way it has never been before, and evolved as a more useful function to enterprises.
| IT Finanz Magazin
Es knarzt gewaltig im digitalen Gebälk der Banken – digitale Frontends, analoge Prozesse
Pega's Michael Baldauf explains how banks can successfully digitalize.
| ZDNet
After robo-debt smackdown, Robert claims Canberra's digital transformation pushes on
Pega supports Australian Federal Government in maintaining transparency and accountability with sprint style implementation
| The Hindu Business Line
New AI tech to bridge the culture gap in organisations: IT experts
Pega’s Don Schuerman explains that digital transformation requires a new level of collaboration to be successful
| Digital Business Cloud
Kundenkommunikation: 3 Trends werden Lösungsanbieter 2020 herausfordern
Pega's Martin Carney predicts the top three customer service challenges for solution providers in 2020
| Government News
Govt announces Centrelink IT upgrade
Pega chosen to digitize Australian welfare system with low-code Pega Platform
| Breaking Banks Fintech
Frictionless Digital Transformation
Pega’s Marc Andrews discusses Pega’s Workforce Intelligence, AI, digital transformation, and removing friction from organizations
| iBestuur
De publieksgerichte overheid
Pega clients share shared how digital transformation is bringing automation and standardization to government services
| Top Business Tech
What does 2020 have in store for robotic process automation?
Pega’s Francis Carden predicts the upcoming realization that RPA is not the magic fix for digital transformation in 2020
| CRN
Infosys beats IBM, Accenture in Centrelink payments engine contract
Pega’s Luke McCormack comments on the use of Pega to digitize the Australian Federal Government Services’ welfare system
| Which-50
Which-50 Awards: HSBC – The Best In Analytics Innovation
HSBC’s Pega-based customer engagement solution was named The Best In Analytics Innovation for increasing meaningful customer conversations and improving inefficiencies
| CFO Thought Leader
545: Get in Gear with ARR | Ken Stillwell,CFO, Pegasystems
In this podcast, Pega’s Ken Stillwell discusses the unique position finance leaders are in to offer business solutions for organizations
| Federal News Network
Federal CIO Kent: Future TMF projects should have ‘all-of-government’ benefit
Suzette Kent, CIO of the federal government, explains the need for a broad and bold vision for government-wide IT modernization projects, no matter the scale
| Which-50
Which-50 Awards: The Commonwealth Bank Of Australia — Best In Customer Service Innovation
Commonwealth Bank of Australia was named a winner for Best In Customer Service Innovation for its transformative customer engagement strategy by overhauling its digital infrastructure with Pega
| DMN News
The Human Element at Movable Ink Think Summit 2019
Pega’s Matt Nolan discusses empathy in business and why a human element is needed for brands to better connect with customers
| CMO
How rebates and employee engagement are helping CBA build customer loyalty
Commonwealth Bank of Australia explains how customer loyalty and effective engagement have increased since working with Pega
| Finextra
Commercial Banks need to Step up their Game on Client Service
Pega’s Steve Morgan discusses recent Pega research on the impact of inadequate business banking services
| iBestuur
Overheid en markt slaan de handen ineen
Pega’s Marten Poutsma discusses how Pega client Rijkszaak’s digital transformation provides a foundation for a public-oriented government
| Open Access Government
NHS: Why AI investment is just one piece of the puzzle
Pega’s Peter Ford comments on the use of AI in the UK’s National Health Service, and notes that while it is a great step, it is only one piece of the puzzle
| Huffington Post
Agilität als Strategie
Harald Esch discusses the benefits of Agile methods and the concept of business agility.
| ITChannel
Service client : il est urgent de proposer aux conseillers des outils adéquats
To assist customers effectively, call center agents must have the correct tools, according to recent Pega research
| Customer First
DOMPERS SERVICEMEDEWERKERS BELICHT
Pega’s Derk-Jan Brand shares that organizations who don’t listen to their staff run the risk of potentially losing customers and valuable employees
| Customer Talk
Ontoereikende technologie belemmert adequate klantenservice
Pega survey finds that inadequate tech support and processes can cause significant frustration among service employees
| AG Connect
Huurt u Napoléon in als visionair voor uw digitale transformatie?
Pega’s Kerim Akgonul explains the need for a vision before beginning a digital transformation journey
| Global Finance & Banking Review