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| CNBC
Why Pega is regarded as an "underappreciated" name in AI

| destinationCRM
Pega Is iNspired by Generative AI

| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
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| ZDNet
After robo-debt smackdown, Robert claims Canberra's digital transformation pushes on
Pega supports Australian Federal Government in maintaining transparency and accountability with sprint style implementation| Government News
Govt announces Centrelink IT upgrade
Pega chosen to digitize Australian welfare system with low-code Pega Platform| Fintech Futures
Legacy players might win the war in 2020
Pega’s Steve Morgan predicts what’s next for banking technology and explains why legacy players will prevail in 2020
| iBestuur
De publieksgerichte overheid
Pega clients share shared how digital transformation is bringing automation and standardization to government services
| CRN
Infosys beats IBM, Accenture in Centrelink payments engine contract
Pega’s Luke McCormack comments on the use of Pega to digitize the Australian Federal Government Services’ welfare system| Federal News Network
Federal CIO Kent: Future TMF projects should have ‘all-of-government’ benefit
Suzette Kent, CIO of the federal government, explains the need for a broad and bold vision for government-wide IT modernization projects, no matter the scale
| Which-50
Which-50 Awards: The Commonwealth Bank Of Australia — Best In Customer Service Innovation
Commonwealth Bank of Australia was named a winner for Best In Customer Service Innovation for its transformative customer engagement strategy by overhauling its digital infrastructure with Pega
| iBestuur
Overheid en markt slaan de handen ineen
Pega’s Marten Poutsma discusses how Pega client Rijkszaak’s digital transformation provides a foundation for a public-oriented government
| GCN
How low-code helps agencies overcome their modernization hurdles
Pega’s Doug Averill explains how government agencies can boost productivity with low code| Open Access Government
NHS: Why AI investment is just one piece of the puzzle
Pega’s Peter Ford comments on the use of AI in the UK’s National Health Service, and notes that while it is a great step, it is only one piece of the puzzle
| Which-50
Which-50 Awards: Best In Community Innovation – NSW Department Of Planning, Industry And Environment
NSW Department of Planning, Industry and Environment named Best in Community Innovation for overhauling key processes and applications using Pega technology
| Which-50
Open Banking Could Be The Boost Australia’s Challenger Banks Need
Pega research explores the advantages of open banking that can be leveraged by smaller banks in the market
| Finextra
AI, Open Banking and Client Lifecycle Management – Differentiation Opportunities Abound
Pega partnered with Finextra to survey senior business and technology managers on the impact of AI and open banking on their strategies for onboarding, KYC , and client lifecycle management
| Which-50
The Big Four Could Be The Big Winners Of Open Banking
Pega report reveals opportunities with open banking, especially for larger organizations| Fintech Futures
Sibos 2019: Banks face existential threat from fintechs “willing to lose money”
Alan Trefler discusses the threat banks face from fintechs in the payments market
| CEO Magazine
What open banking really means for business leaders
Pega’s Michael Evans explains how data sharing will transform our understanding of personalized customer engagement and how businesses can unlock data’s true potential with open banking
| itnews
Pega CEO Alan Trefler back in Australia for talks with NAB
Pega client National Australia Bank explains how they are improving operational excellence with Pega
| Technology Decisions
NZ plans one-stop digital service for businesses
Pega client New Zealand Ministry of Business, Innovation and Employment, discusses their plan to build a cloud-based platform to simplify businesses’ interactions with the government
| CustomerThink
Deutsche Telekom, Digital Credit Union and Telenet reveal their digital transformation secrets
Pega clients discuss the driving force behind their digital transformations and key factors for success
| Which-50
The AI Behind CommBank’s New Digital Push
Pega client CBA shares how Pega is helping them create exceptional customer experiences through its digital transformation| iTWire
Pega central to CBA customer conversations
Pega client Commonwealth Bank of Australia shares how Pega drives their customer conversations| iTWire
HSBC revamps marketing efforts with Pega
At PegaWorld, HSBC Australia explains how they use Pega’s omnichannel messaging to build relationships with their customers
| itnews
NAB marches bots into mortgages, cheques
National Australia Bank shares how Pega bots are improving workflows and customer service| iTWire
Pegasystems adds AI options to Customer decision hub
At PegaWorld, Dr. Rob Walker comments on new Pega Real-Time AI Connector capabilities.
| Forbes
Le Minimum Lovable Product : Clé De La Digitalisation Des Services Publics
Pega’s Georges Anidjar stresses the importance of digitalizing the public sector with a ‘Minimum Lovable Product’ concept| BAI Banking Strategies
The end of code, the beginning of bank future proofing
Reetu Kholsa explains how CLM, KYC, AI, and no-code will help banks future proof their businesses.
| GCN
Bringing agile to the front line of project and portfolio management
Doug Averill discusses the benefits of going agile in a government agency.
| iBestuur Online
Ontwikkelen als Spotify
Pega's Jan Willem Boissavain discusses the transition governments are facing as they replace outdated information systems.
| ZDNet
AI improves CommBank's customer engagement up to 400 percent
Pega client CBA explains how its Customer Engagement Engine quickly analyzes 200 billion data points so agents can provide better customer experiences.
| IT News