Presse
Paraître dans la presse ne suffit pas. Nos solutions leaders du secteur aident les plus grandes entreprises mondiales à concevoir des applications prêtes pour le monde de demain.
| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| Forbes
Is Your Business Prepared For The California Consumer Privacy Act? Industry Experts Offer Advice
Pega's Tom Harrington comments on the impact of CCPA on the future of the insurance industry
| Continuity Insurance & Risk
2020 Predictions: Top 4 developments in insurtech
Pega's Tony Tarquini highlights the top four insurance industry developments he anticipates in 2020
| Huffington Post
Agilität als Strategie
Harald Esch discusses the benefits of Agile methods and the concept of business agility.
| Global Finance & Banking Review
Digital transformation will dictate the future of insurance brands
Pega’s Tony Tarquini discusses digital transformation in insurance and the collaboration required to be successful
| AM Best TV
40-Hour Apps, Low Code, Hackathons Help Speed Insurtech Innovation
Pega’s Tom Harrington discusses low code’s promising future in the insurance industry at InsureTech Connect
| NS Insurance
FCA ‘potential remedies’ to dual pricing issue likely to shake up the industry, says PwC
Pega’s Tony Tarquini comments on the possible impact a local UK report on insurance costs from the Financial Conduct Authority may have on the industry
| Life Insurance International | Verdict
Six million policyholders in the UK are overpaying for home and motor insurance
Pega’s Tony Tarquini explains the impact of the FCA report and potential regulations on the local UK insurance industry
| CMSWiRE
Feeling the CCPA Heat?
Pega’s Jeff Nicholson explains CCPA regulations, who should be thinking about it, what’s next, and its impact
| Forbes
Democratizing Software For The Greater Good
Alan Trefler explains how low code enables the industry to be more inclusive and diverse by making technology accessible to almost anyone with an idea
| L'agefi
Pour approfondir les liens avec vos assures, apprenez a les conaitre
Pega’s Erwan Brillot discusses digital transformation in the insurance market and how it can improve operations as well as interactions between insurers and insureds
| CMSWiRE
Elevate the Customer Experience Through Timing and Context
Pega’s Vince Jeffs focuses on the empathetic customer experience and how it can be driven by context and timing
| Information Week
10 RPA Vendors to Watch
Pega was included in a round up of “10 RPA Vendors to Watch” by InformationWeek
| iBestuur
Vertrouwen in AI
Pega’s Jan Willem Boissevain discusses customer trust, or lack thereof, in AI
| Insurance Edge
Pegasystems Reaction to FCA Partnership With Turing Institute, on AI FinTech
Pega’s Tony Tarquini advises that while AI can be useful in the insurance industry, it has to be transparent and open to protect against bias
| iBusiness
Künstlicher Intelligenz fehlt die Empathie
Pega’s Kay Knoche discusses on Pega’s recent global AI and empathy survey findings and how they apply to German consumers
| CustomerThink
Dear CMO: Sorry, but we need a CVO (Customer Value Officer)
Pega's Vince Jeffs discusses the role of the CMO, how it has evolved, and how CMOs can stay relevant with a new focus on customers.
| Customer Business Review
Robotic Process Automation: Digital Panacea, or “Sticking Plaster Solution”?
Pega’s Francis Carden comments on the effectiveness of RPA and its viability as a long-term solution
| Tech Target
Consider these 12 RPA software vendors for deployment
Pega RPA named among 12 software vendors to consider when organizations are ready to automate mundane tasks
| Tech Target
Consider these 12 RPA software vendors for deploymentunum
Unum’s Melissa Harris discusses how they’ve reduced operational inefficiencies with Pega RPA
| ITProPortal
How to eradicate customer service complacency
Pega’s Tom Libretto discusses the disconnect between organizations and their customers when it comes to customer service
| MarTechSeries
Pega Named a Visionary in Gartner’s Magic Quadrant for Robotic Process Automation Software
Pega named a Visionary in the Gartner Magic Quadrant for Robotic Process Automation Software
| Mybusiness
‘Aussies would rather clean the toilet’
Pega’s Michael Evans comments on recent Pega survey findings and warns that companies either need to prioritize their customer service or risk being left behind
| Technology Decisions
Consumers, businesses at odds over customer service tech
Pega's recent global survey finds consumers are still skeptical of AI, so companies need to overcome negative perceptions of AI and focus on improving their customer service
| CMS Wire
Customer Service Friction: A Double-Edged Sword
Pega’s Jeff Nicholson describes how poor service impacts both businesses and consumers, and suggests how friction can be avoided
| Enterprise Times
Why is empathic explainable AI so important ?
Pega’s Peter van der Putten explains the reasoning behind empathetic AI and recent Pega research unveiled at PegaWorld
| eWeek
How Companies Utilize No-Code, Low-Code Development
: Pega is named a leader as the low-code space is defined and explained
| Small Business Trends
Sam Charrington of TWiML&AI: Thinking AI is Magic is a Dangerous Proposition
Influencer Sam Charrington discusses the biggest AI misconceptions and highlights from Dr. Rob Walker's PegaWorld keynote
| Marconomy
KI muss verständlich bleiben
Pega’s Kay Knoche comments on the differences between opaque and transparent AI
| CustomerThink
Deutsche Telekom, Digital Credit Union and Telenet reveal their digital transformation secrets
Pega clients discuss the driving force behind their digital transformations and key factors for success
| BostInno