Presse
Paraître dans la presse ne suffit pas. Nos solutions leaders du secteur aident les plus grandes entreprises mondiales à concevoir des applications prêtes pour le monde de demain.
| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| Enterprise Times
Why is empathic explainable AI so important ?
Pega’s Peter van der Putten explains the reasoning behind empathetic AI and recent Pega research unveiled at PegaWorld
| Small Business Trends
Sam Charrington of TWiML&AI: Thinking AI is Magic is a Dangerous Proposition
Influencer Sam Charrington discusses the biggest AI misconceptions and highlights from Dr. Rob Walker's PegaWorld keynote
| CustomerThink
Deutsche Telekom, Digital Credit Union and Telenet reveal their digital transformation secrets
Pega clients discuss the driving force behind their digital transformations and key factors for success
| Adrian Swinscoe
Becoming more empathetic can be hard. Pega’s new AI-powered Customer Empathy Advisor aims to help – Interview with Rob Walker of Pega
Pega’s Dr. Rob Walker discusses empathetic artificial intelligence and Customer Empathy Advisor
| CustomerThink
Five Ways to Eliminate Customer Service Friction
At PegaWorld, Shep Hyken discussed five ways to eliminate friction in customer experiences
| Verdict
AI with heart: How Pegasystems is bringing empathy into AI
At PegaWorld, Pega’s Dr. Rob Walker brings heart to artificial intelligence
| Minter Dial
Empathy in AI – How One New Input May Entirely Disrupt your Culture
At PegaWorld, Dr. Rob Walker highlights customer empathy and overcoming customer mistrust
| IT Leaders
変貌するBPM、ビジネスプロセス変革の最前線に─iBPM、そしてケースマネジメントへ
A PegaWorld roundup including DPA’s place in a digital transformation strategy
| Destination CRM
Digital Process Automation: Harmonizing the ‘Digital Inside’ with the ‘Digital Outside’
Pega’s Don Schuerman explains how combining RPA and BPM for true transformation creates better customer experiences
| Forbes
Are You Providing A Frictionless Customer Experience?
Pega’s Jeff Nicholson discusses where friction exists in customer and employee experiences
| iTWire
Is artificial empathy the answer to AI concerns?
At PegaWorld, Pega’s Dr. Rob Walker shares recent AI survey findings and explains the ability to change corporate culture through empathetic AI.
| DMN News
Pega: One Microjourney at a Time
Pega’s Alan Trefler and Dr. Rob Walker discuss empathy and microjournies at PegaWorld.
| Which-50
Channel Focus Is ‘Disastrous’ For Organisations, Prevents Digital Transformation, Says Pega Chief
Alan Trefler explains the detriments and solutions, of organizing around customers and not channels for better customer experiences.
| iTWire
Girls in Tech gets half-million dollar boost from Pega
Pega and the Trefler Foundation raise over $400,000 for Girls in Tech through PegaWorld.
| iTWire
Support for citizen developers coming to Pega Platform
At PegaWorld, Pega’s Don Schuerman explains how Pega’s Enterprise Low-Code Factory will help clients.
| iTWire
Pega boosts Customer Service messaging
Pega’s Kerim Akgonul and Don Schuerman discuss how Pega is future-proofing customer messaging technology.
| Which-50
Pegasystems Reveals New Low Code Enterprise Software Tools
At PegaWorld, Pega’s Don Schuerman explains the new abilities generated through Enterprise Low Code Factory.
| Destination CRM
Pega Launches Customer Empathy Advisor, AI Connectors at PegaWorld
Dr. Rob Walker introduces the new Customer Empathy Advisor and AI Connectors, bringing more empathy to AI technology.
| siliconANGLE
At PegaWorld, Pega provides citizen developers with compliance guardrails
Learn how Pega is bringing the benefits of low-code - including improved governance - to its Enterprise Low-Code Factory.
| TechTarget Search CIO
Pegasystems Customer Empathy Advisor AI tool gauges ethics
Learn about AI research results and Pega’s Customer Empathy Advisor solution, as well as client and analyst reactions to the news.
| MarTechSeries
Pega Launches Enterprise Low-Code Factory to Guide Citizen Developers Making Enterprise-Compliant Apps
Pega announces Low-Code Factory to accelerate digital transformation and support citizen developers at PegaWorld.
| Wikibon
At PegaWorld, Pega provides citizen developers with compliance guardrails
Pega announces launch of Enterprise Low-Code Factory to enable citizen developers at PegaWorld.
| Jim Sinur: Digital Topics for All
Pegaworld 2019: To Infinity and Beyond with Digital Super Heroes
At PegaWorld, Pega’s Don Schuerman awards Pega DX Heroes: individuals excelling with digital transformation at their organizations.
| CustomerThink
Consumers Failing to Embrace AI Benefits, Says Research
Pega Research finds a disconnect between customers and organizations' use of AI.
| B2B Marketing
12 critical components of digital transformation
Influencer Blake Morgan’s explains the 12 critical components of digital transformation at PegaWorld 2019.
| Enterprise Times
Pega brings Low-code to the masses
At PegaWorld, Alan Trefler highlights the need for organizations to organize around customers, not channels.
| Dev Ops Online
New low-code factory helps ‘citizen developers’ make apps
Pega launches new Enterprise Low-code Factory with guardrails and the citizen developer in mind.
| Insurance Innovation Reporter
Pega Launches Enterprise Low-Code Factory for Enterprise-Compliant Apps
At PegaWorld, Pega announces the launch of Enterprise Low-Code Factory, including benefits like centralized tools, resources, and training for ‘citizen developers.’
| Tech Target
Pega Customer Service adds digital messaging capabilities
Pega’s Don Schuerman discusses new messaging capabilities and trends at PegaWorld, while clients react to the news.
| Enterprise Times