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| CNBC
Why Pega is regarded as an "underappreciated" name in AI

| destinationCRM
Pega Is iNspired by Generative AI

| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
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| The Wall Street Journal
For CIOs, There’s No Place Like Home (Office)
Pega’s David Vidoni shares how his home office has evolved during the pandemic
| The Wall Street Journal
CIOs’ Favorite Reads of 2020
Pega's CIO David Vidoni discusses his top book recommendations
| The Wall Street Journal
Under Covid’s Pall, CIOs Looked to Employees’ Emotional Health in 2020
Pega's David Vidoni explains the importance of showing authenticity and empathy during the pandemic| Multichannel News
Preparing for the Coming Spike in Customer Churn
Pega's Alex Wells and Kevin Billings explain how cable and satellite providers can prepare and prevent customer churn with the support of AI
| CIO
Colaboradores se sentem excluídos da transformação digital nas empresas, diz estudo
Pega research finds many employees feel excluded from digital transformation| MarTechToday
From sentiment to empathy: understanding how customers feel
Pega's Matt Nolan explains empathetic AI, the history of AI tools, and the advancement of next-best-action
| Financier Worldwide
Accelerating digital transformation in the new normal
Pega' research reveals rapid digital transformation as a result of the pandemic
| Forbes
RPA (Robotic Process Automation): Predictions For Next Year
Pega’s Eric Musser predicts what’s next in intelligent automation
| CustomerTalk
Medewerkers nauwelijks betrokken bij digitale transformaties
Pega's Don Schuerman comments on the importance of including employees in digital transformations
| CustomerFirst
DX: MEDEWERKER VOELT ZICH ACHTERGESTELD
Pega research finds that too many employees feel left behind in digital transformations| ClickZ
How can technology help establish the ‘new’ workplace of tomorrow?
Pega's Don Schuerman discusses workplace technology of the future and taking a human-centric design-thinking approach
| Trend Report
Künstliche Intelligenz muss mit Augenmaß reguliert werden
Pega's Kay Knoche explains when AI should and shouldn't be regulated
| Business Standard
Employees left out as firms seek digital transformation, says report
Pega research finds that prioritizing tools improves digital transformations
| The Economic Times CIO
Employees left out as firms seek digital transformation: Report
Pega's Don Schuerman comments on new digital transformation research| Digitalisation World
Empoyees feel left behind by digital transformation
Pega study provides insights for effective digital transformation and DX leadership
| AiThority
New Survey Reveals Too Many Employees Feel Left Behind By Digital Transformation
Pega research finds that digital transformation is hindered by a lack of involvement from general staff| Tech Republic
7 in-demand tech skills to master in 2021
Pega's Stephanie Louis comments on the top tech skills of 2021
| MarTechSeries
New Survey Reveals Too Many Employees Feel Left Behind By Digital Transformation
Pega study reveals leaders hinder progress when general staff aren't involved in digital transformations
| Insurance Edge
Predictions: How Did Those 2020 Forecasts Work Out Then?
A review of Pega's Tony Tarquini's 2020 predictions
| Reuters
Pegasystems' Trefler on leadership and strategy - learned from chess
Alan Trefler explains what he has learned from chess and how it's helped him in life and business
| The Wall Street Journal
Covid-19 Economy Claimed 128,000 IT Jobs in November
Pega's Adriana Bokel Herde comments on Pega's continued hiring and growth during the pandemic
| Infor Channel
A importância da Inteligência Artificial responsável no mundo atual
Pega's Matt Nolan shares the importance of responsible AI in today's world
| IT Daily
Darum zittern viele Kundenabteilungen vor dem Nikolaus
Pega's Kay Knoche explains why companies struggle with customer service
| Finextra
Can Banks Do More to Support Their Customers Through COVID-19?
Pega's Steve Morgan advises banks on how they can do more to support their customers through COVID-19
| Finextra
Despite Tightening Purse Strings, 2021 Will See Banks Embrace Technology Investment
Pega's Steve Morgan discusses the changes he anticipates banks will make in 2021, including greater investments in technology
| funkschau
Wo es beim Kundenservice oft im Argen liegt
Pega's Kay Knoche comments on how real-time AI can solve the challenges companies and customers face
| Technology Magazine
How technology can establish the new workplace of tomorrow
Pega's Don Schuerman explains the role technology will play in establishing a new normal for businesses and employees
| AG Connect
Pega komt met eerste RPA auto-balancing functie
Pega's Eric Musser comments on RPA Auto-balancing| The New Indian Express
Hyderabad firm now has a hands-free bot workload management
Pega announces RPA Auto-balancing, an industry first| KMWorld