Presse
Paraître dans la presse ne suffit pas. Nos solutions leaders du secteur aident les plus grandes entreprises mondiales à concevoir des applications prêtes pour le monde de demain.
| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| Finextra
The evolution of open banking in the UK, EU, Australia, and US
Pega Banking Industry Market Lead, Steve Morgan on the evolution of open banking in the UK, EU, Australia, and US.
| Capital Brief
Big four banks accelerate push into 'agentic' AI
Covers the accelerated adoption of agentic AI across Australia’s big four banks. Pega's Jonathan Tanner, Industry Principal Financial Services & Insurance APAC, provides insights into how ready...
| IT Finanzmagazin
ESG: Banken kämpfen mit dem Green Reporting
Pega's Michael Baldauf on how banks are struggling with green reporting, as banks are obliged under EU ESG guidelines to screen their loan portfolios for sustainability.
| Finextra
Navigating the New Frontier: The Convergence of AI and GenAI in Lending
Pega's Banking Industry Market Lead, Steve Morgan on lending and AI.
| Finextra
Key Themes and Takeaways from SIBOS 2024
Pega's Banking Industry Market Lead, Steve Morgan on the key takeaways and themes from SIBOS 2024.
| Finextra
The Road Ahead For AI In Banking
Pega's Industry Market Leader, Banking, Steve Morgan on the topic of AI in banking and the road ahead.
| Mi3
‘Sputnik moment’: AI arms race takes new twist as China challenges US hegemony; cheap as chips DeepSeek slows Nvidia juggernaut; broader, faster LLM uptake incoming
Includes an interview with Pega's Peter Van Der Putten on what it could mean for the LLM industry, following DeepSeek’s effect on the global financial markets.
| Finextra
Doubling Down on AI: Unveiling Future Possibilities for the UK Banking Sector
Pega's Steve Morgan on AI adoption doubling, and how this can provide opportunities for the future of the UK banking sector.
| CustomerFirst
Pegasystems introduceert oplossing voor klantclaims
Covers the launch of Pega Smart Dispute enhancements, highlighting that the solution addresses the challenges banks face in handling payment disputes and fraud claims by integrating generative AI and...
| TechVisor
Nieuwe versie van Pega’s Smart Dispute uitgerust met GenAI en automatisering voor snellere afhandeling van betalingsgeschillen
Pega Smart Dispute features, including comments from Pega’s Steve Morgan, who explains that with chargebacks growing rapidly, banks need to be agile and responsive to customer expectations.
| Finextra
Can Banks Do More to Support Their Customers Through COVID-19?
Pega's Steve Morgan advises banks on how they can do more to support their customers through COVID-19
| Finextra
Despite Tightening Purse Strings, 2021 Will See Banks Embrace Technology Investment
Pega's Steve Morgan discusses the changes he anticipates banks will make in 2021, including greater investments in technology
| Diginomica
UK debt charity StepChange aims to ease COVID-19 financial pain with new online service
StepChange CEO discusses how Pega’s rapid, frictionless COVID application deployment supported their pandemic response
| Telesintese
TELES VÃO EXPLORAR NOVOS SERVIÇOS GRAÇAS AO PIX E AO OPEN BANKING
Pega’s Miguel Assaf explains how banks have to focus on customer service and automation with launch of new products and services
| Finextra
Customer Service: How to Balance AI and Automation with Human Touch
Pega’s Steve Morgan explains how customer service professionals can better leverage AI
| Finextra
How a Unified Case Management System Can Improve AML Practices
Pega’s Adam Krug explains how banks can prevent fraudulent activities with a holistic view of customers and by transforming financial crime risk management solutions
| Finextra
Why banks need to build empathy into every part of their business
Pega's Steve Morgan shares why banks should build empathy into their businesses
| Finextra
How Can Banks Improve Their Service This National Customer Service Week?
Pega's Steve Morgan explains how banks can improve their services
| Finextra
What Will Banks Accelerate Next In Their Digital Transformation Journeys?
Pega’s Steve Morgan discusses banking and digital transformation
| Finextra
How Digital Can Banking Really Get?
Pega’s Steve Morgan discusses the true potential of digital banking
| The Fintech Times
‘Improving Customer Service through Cloud Migration’ Webinar
Pega client Lloyds Banking Group shares how their cloud migration created an opportunity to improve outcomes while reducing technology debt
| Finextra
Why Capacity and Capability are Banks’ Best Friends Right Now
Pega’s Steve Morgan explains the importance of capacity and capability during remote banking operations
| Finextra
How Will Banks Communicate the End of COVID-19?
Pega’s Steve Morgan describes how banks will communicate the end of COVID-19 practices and how compassionate banking should be the new normal
| Diginomica
Personalization, Pega and Pink Rabbits - Rabobank’s journey to deliver customer lifetime value
Pega client Rabobank shares how they are using predictive analytics and machine learning to personalize multichannel customer service
| Diginomica
Rolling out enhanced customer experiences worldwide - learnings from banking giant HSBC
Pega client HSBC discusses how Pega technology enhanced their customer experiences at
| Finextra
How agile can lending and advisory capabilities be?
Pega’s Steve Morgan discusses current challenges for banks and how they can make lending and advisory capabilities more agile
| Futurum
How Banks Are Capitalizing On Pandemic-Fueled Digital Transformation To Serve Customers – Futurum Tech Webcast Interview Series
Pega’s Marc Andrews discusses how banks are using pandemic-fueled digital transformations to better serve customers
| IBS Intelligence
Pega launches tool to fight ethical bias in AI customer interaction
Pega’s Steve Morgan comments on how Ethical Bias Check will impact the banking industry
| Finextra
Pega launches ethical bias check to help prevent AI discrimination
Pega launches Ethical Bias Check to prevent bias in AI
| Finextra