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| CNBC
Why Pega is regarded as an "underappreciated" name in AI

| destinationCRM
Pega Is iNspired by Generative AI

| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
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| Finextra
Can Banks Do More to Support Their Customers Through COVID-19?
Pega's Steve Morgan advises banks on how they can do more to support their customers through COVID-19
| Finextra
Despite Tightening Purse Strings, 2021 Will See Banks Embrace Technology Investment
Pega's Steve Morgan discusses the changes he anticipates banks will make in 2021, including greater investments in technology
| Diginomica
UK debt charity StepChange aims to ease COVID-19 financial pain with new online service
StepChange CEO discusses how Pega’s rapid, frictionless COVID application deployment supported their pandemic response
| Telesintese
TELES VÃO EXPLORAR NOVOS SERVIÇOS GRAÇAS AO PIX E AO OPEN BANKING
Pega’s Miguel Assaf explains how banks have to focus on customer service and automation with launch of new products and services
| GCN
Delivering empathetic constituent services in challenging times
Pega’s Doug Averill discusses how government agencies can deliver empathy to constituents during challenging times
| Defence iQ
How Modern Technology Can Improve Employment in Defence – From Trainees to Veterans
Pega’s Peter Ford explains how modern tech can improve personnel experience within the defense industry
| Finextra
Customer Service: How to Balance AI and Automation with Human Touch
Pega’s Steve Morgan explains how customer service professionals can better leverage AI| Federal News Network
IRS drafting plan to decommission legacy systems as part of enterprise cloud migration
How the IRS plans to decommission legacy systems, including their enterprise case management solution, which is powered by Pega
| Finextra
How a Unified Case Management System Can Improve AML Practices
Pega’s Adam Krug explains how banks can prevent fraudulent activities with a holistic view of customers and by transforming financial crime risk management solutions
| Finextra
Why banks need to build empathy into every part of their business
Pega's Steve Morgan shares why banks should build empathy into their businesses
| Finextra
How Can Banks Improve Their Service This National Customer Service Week?
Pega's Steve Morgan explains how banks can improve their services
| Finextra
What Will Banks Accelerate Next In Their Digital Transformation Journeys?
Pega’s Steve Morgan discusses banking and digital transformation
| Finextra
How Digital Can Banking Really Get?
Pega’s Steve Morgan discusses the true potential of digital banking
| The Fintech Times
‘Improving Customer Service through Cloud Migration’ Webinar
Pega client Lloyds Banking Group shares how their cloud migration created an opportunity to improve outcomes while reducing technology debt
| Finextra
Why Capacity and Capability are Banks’ Best Friends Right Now
Pega’s Steve Morgan explains the importance of capacity and capability during remote banking operations
| Finextra
How Will Banks Communicate the End of COVID-19?
Pega’s Steve Morgan describes how banks will communicate the end of COVID-19 practices and how compassionate banking should be the new normal
| Diginomica
Personalization, Pega and Pink Rabbits - Rabobank’s journey to deliver customer lifetime value
Pega client Rabobank shares how they are using predictive analytics and machine learning to personalize multichannel customer service
| Diginomica
Rolling out enhanced customer experiences worldwide - learnings from banking giant HSBC
Pega client HSBC discusses how Pega technology enhanced their customer experiences at
| Finextra
How agile can lending and advisory capabilities be?
Pega’s Steve Morgan discusses current challenges for banks and how they can make lending and advisory capabilities more agile| Defence Online
Writing for Defence Online, Peter Ford, Public Sector Industry Principal for EMEA at Pegasystems, looks at the impact of the coronavirus pandemic on the defence industry.
Pega’s Peter Ford covers the impact of the pandemic on the defense industry and where software can help| Futurum
How Banks Are Capitalizing On Pandemic-Fueled Digital Transformation To Serve Customers – Futurum Tech Webcast Interview Series
Pega’s Marc Andrews discusses how banks are using pandemic-fueled digital transformations to better serve customers
| IBS Intelligence
Pega launches tool to fight ethical bias in AI customer interaction
Pega’s Steve Morgan comments on how Ethical Bias Check will impact the banking industry
| Finextra
Pega launches ethical bias check to help prevent AI discrimination
Pega launches Ethical Bias Check to prevent bias in AI
| Finextra
Bouncing Back in Financial Services: Looking After Your Customers and Your Employees
Pega’s Steve Morgan provides advice on how financial services can bounce back
| Blake Morgan
Is COVID The Catalyst For Banking Digital Transformations?
Pega’s Marc Andrews explains how financial services organizations are responding to the pandemic
| IBS Intelligence
A tech barrier to Coronavirus aid?
Pega supports governments, banks, and consumers during COVID-19 clients with Small Business Lending reference app| Behorden Spiegel
Bayern beschleunigt Corona-Soforthilfe mit Online-Verfahren
Pega’s Harald Esch comments on the Bavarian Government’s response to COVID-19 through the rapid delivery of a new emergency aid online application
| Small Business Trends
Marc Andrews of Pegasystems: Bank Automation Key to PPP Submissions
Pega’s Marc Andrews discussed Pega’s Small Business Lending Reference application and how Pega is helping banks
| IBS Intelligence
Pega launches app to speed COVID-19 lending to small businesses
Pega announces the Crisis Small Business Lending reference application to help banks speed processing of Covid-19 emergency loans| FinTech InShorts