Presse
Paraître dans la presse ne suffit pas. Nos solutions leaders du secteur aident les plus grandes entreprises mondiales à concevoir des applications prêtes pour le monde de demain.
| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| CIO
Colaboradores se sentem excluídos da transformação digital nas empresas, diz estudo
Pega research finds many employees feel excluded from digital transformation
| Financier Worldwide
Accelerating digital transformation in the new normal
Pega' research reveals rapid digital transformation as a result of the pandemic
| CustomerTalk
Medewerkers nauwelijks betrokken bij digitale transformaties
Pega's Don Schuerman comments on the importance of including employees in digital transformations
| CustomerFirst
DX: MEDEWERKER VOELT ZICH ACHTERGESTELD
Pega research finds that too many employees feel left behind in digital transformations
| Business Standard
Employees left out as firms seek digital transformation, says report
Pega research finds that prioritizing tools improves digital transformations
| The Economic Times CIO
Employees left out as firms seek digital transformation: Report
Pega's Don Schuerman comments on new digital transformation research
| Digitalisation World
Empoyees feel left behind by digital transformation
Pega study provides insights for effective digital transformation and DX leadership
| AiThority
New Survey Reveals Too Many Employees Feel Left Behind By Digital Transformation
Pega research finds that digital transformation is hindered by a lack of involvement from general staff
| MarTechSeries
New Survey Reveals Too Many Employees Feel Left Behind By Digital Transformation
Pega study reveals leaders hinder progress when general staff aren't involved in digital transformations
| CustomerFirst
De beste klantenservice is geen hogere wiskunde meer
Pega's Peter Woods explains how empathetic AI and next-best-action can improve customer engagement
| Trend Report
Perfektionismus in der Kundenkommunikation ist kontraproduktiv
Pega's Kay Knoche provides strategies for evaluating customer communications
| Jack McCullough
Conversation with Ken Stillwell
Pega’s Ken Stillwell discusses digital transformation and growth with the CFO leadership Council
| Informatique News
Pega intègre de l’IA pour communiquer auprès des clients peu engagés
Rob Walker explains how Pega Value Finder can improve organizations’ customer engagement
| Marconomy
Emphatische Kommunikation mit Kunden
Pega’s Kay Knoche discusses the importance of empathetic customer communication
| CustomerFirst
Een stap dichter bij échte 1-op-1 klantinteractie
Pega Value Finder detects gaps in engagement, reviews customer strategies, and provides feedback to ensure all customers get personalized, high-empathy treatment
| Finextra
How a Unified Case Management System Can Improve AML Practices
Pega’s Adam Krug explains how banks can prevent fraudulent activities with a holistic view of customers and by transforming financial crime risk management solutions
| CXO Today
Championing Business Continuity through Automation
Pega’s Suman Reddy explains how the pandemic has brought the need for digital transformation and automation to the forefront
| Funkschau
Pegasystems launcht "Value Finder"
Pega's Value Finder will close customer engagement gaps in four steps
| Cliente Sa
Pegasystems aposta no conceito ´center-out´
Pega's Rob Walker discusses Value Finder and 1:1 customer engagement
| AG Connect
‘Puur theorie, dat heb ik altijd zonde gevonden’
Pega's Rob Walker explains how AI can be used for real 1:1 customer engagement
| The Wall Street Journal
Enterprise Tech Efforts Move Beyond Survival Mode
Pega’s Don Schuerman explains the shift to long-term thinking about digital transformation and the accelerated timetable
| Finextra
What Will Banks Accelerate Next In Their Digital Transformation Journeys?
Pega’s Steve Morgan discusses banking and digital transformation
| CRN India
Preparedness for future pandemic top priority for global managers
Pega’s Suman Reddy comments on how the pandemic has accelerated digital transformation
| TechRadar Pro
The Digital Transformation opportunity for business leaders
Pega’s Don Schuerman explains how digital transformation creates big opportunities for business leaders
| Informatique News
« Il y a une très grande inégalité des entreprises dans leur capacité à gérer leur relation client » Georges Anidjar, Pegasystems
Pega’s Georges Anidjar discusses how companies are handling the pandemic, Pega’s evolution, and Pega Process Fabric
| Instituto Information Management
O omnichannel é o caminho para a excelência no atendimento?
Pega’s Mauricio Prado explains what is needed on the path to successful customer interactions
| Forbes
La Crise Serait-Elle Un Moteur De La Transformation Digitale ?
Pega’s Georges Anidjar discusses how the pandemic has become a digital transformation driver
| CustomerThink
Revamping Your CX in the Pandemic: 4 Key Service Strategies
Pega’s Jeff Nicholson defines the four keys to customer success during the pandemic
| Dev Insider
4 Tipps für bessere Kundenkommunikation
Pega shares insights into how to improve customer communication during the pandemic
| Digital Bulletin