Presse
Paraître dans la presse ne suffit pas. Nos solutions leaders du secteur aident les plus grandes entreprises mondiales à concevoir des applications prêtes pour le monde de demain.
| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| The Economic Times
Our employees make us special: Smriti Mathur, Head HR, Pega India Read more at: https://hr.economictimes.indiatimes.com/videos/our-employees-make-us-special-smriti-mathur-head-hr-pega-india/88589703
Pega's Head HR, Pega India Smriti Mathur explains how different it has been to build a diverse and inclusive work culture post-pandemic
| IT Finanz Magazin
Fachbereichs-Wünsche trotz knapper IT-Ressourcen umsetzen: per Low-Code Aufgaben abgeben
Pega;s Michael Baldauf shares his top eight tips for low-code banking.
| CIO
DKB setzt auf Low-Code-Plattform
Deutsche Kreditbank Deploys Pega's Low-Code Platform to Improve Back Office Efficiency.
| Think Digital Partners
Top public sector tech trends for 2022
Pega's Pete Wilson argues that 2022 will be the year that ethical or responsible AI will move beyond ‘fluffy policy’ and become embedded in tangible tools and actual law and regulations.
| Solutions Review
The 24 Best Business Process Management Companies for 2022
Pega is named as one of the best business process management companies of 2022.
| AiThority
Predictions Series 2022: Everything You Want to Know about AI Ethics
Pega's Vince Jeffs shares his thoughts on how AI ethics and ethical applications will influence business operations in 2022.
| IT Zoom
Gruselige Chatbot-Erlebnisse verhindern
Pega's Peter van der Putten shares his top three tips to prevent chat bots from frightening customers away.
| gi Geldinstitute
Low-Code zündet Digitalisierungsturbo bei Banken
Pega's Michael Baldauf explains how low-code paves the way for faster digital transformation in the banking sector.
| Healthcare Business Today
How Accelerating Care Navigation will Support Nurses and Patients on the Front End
Pega's Carol Everhart iscusses how AI and automation can enable better engagement throughout the health journey.
| Executive People
Pegasystems lanceert Next-Best-Action Customer Journey
Pegasystems launches Next-Best-Action Customer Journeys, a new AI feature that leverages intelligent decision making and propensity modeling to optimize customer interaction.
| My Customer
Customers won’t ask twice…they will go elsewhere
Pega's Simon Thorpe reflects on recent Pega research and highlights where customer service can improve.
| CRN
Lessons Learned From The IT Channel’s Top Female Business Leaders
Pega's Carola Cazenave reflects on the lessons she has learned during her career.
| Customer Talk
AI-tool verbetert klantervaring door te acteren op klantcontext
A new AI tool from Pegasystems enables a more relevant approach by determining customer needs in real time.
| Mi3
Cookie crunch: CommBank connects to Google stack in first party data personalisation push; Pega power rises
CommBank uses Pega’s AI-powered decisioning engine to avoid pushing irrelevant ads to people, or pushing them products that are unsuitable – without using cookies.
| Building Better Healthcare
Why the Government shouldn’t throw more people at fixing backlogs
Pega's Pete Wilson explains why hiring more staff isn’t a one-size-fits-all solution to the NHS’s COVID-19 backlog.
| AB+F
Breaking product siloes in the banking sector
Pega's Jonathan Tanner shares his opinion on how to break down divisions and data silos within the banking sector and improve customer experience.
| com! Professional
IT-Abteilungen vor Umbruch
Pega study found that IT functions will overcome a lack of confidence and trust from within to drive true strategic value for organizations.
| Enterprise Times
News from the week beginning 29th November
Pega has launched Next-Best-Action Customer Journeys, a new AI-powered capability modernizing traditional customer journeys with intelligent decisioning and propensity modelling for optimal customer...
| Martech
Why empathy is the key to successful customer engagement
Pega's Tara DeZao discusses why empathy is key to successful customer engagement.
| IT Brief
Pegasystems launches AI-powered customer journey capability
Pegasystems has launched its Next-Best-Action Customer Journeys, a new AI-powered capability designed to modernise traditional customer journeys with intelligent decisioning and propensity modeling.
| Martech
Pega combines customer journeys with AI-driven next-best-actions
Pega's next-best-action customer journeys seeks to give marketers oversight without constraining the AI.
| The Boston Globe
Top 30 largest employers in Massachusetts for 2021
The Boston Globe released their 2021 Top Places to Work in Massachusetts list based on employee surveys, Pega ranked 12 out of 30 in the Largest Companies category.
| Customer Think
Pega Introduces New AI-Powered Capability to Usher in the Next Generation of Omnichannel Marketing
New Pega Customer Decision Hub feature transforms customer journeys to deliver the most relevant experiences possible.
| CX Today
Deutsche Kreditbank Leverages Pega Platform to Automate Workflows
DKBS managed to automate several time-consuming back-office tasks with Pega Platform.
| The Boston Globe
There was a time when we thought work would return to normal. It won’t
The Boston Globe highlights Pega’s training program to help managers better empathize with employees.
| DestinationCRM
Bots Are Good, but They Can’t Do It Alone
Pega's Fortune Alexander shares his views on the evolution of using chatbots to accurately answer a query in real time.
| IT Finanz Magazin
DKB will mit Low-Code zur “TechBank” werden
Deutsche Kreditbank successfully deployed Pega Platform to improve back office efficiency.
| Digital Business Cloud
IT-Abteilung: 5 entscheidende Veränderungen durch die Digitalisierung
Pega’s Future of IT research findings found that IT functions will overcome a lack of confidence and trust from within to drive true strategic value for organizations.
| CRM Forum
DKB optimiert mit Low-Code-Plattform von Pegasystems die Effizienz im Backoffice
DKB optimizes the efficiency in the back office with the low-code platform from Pegasystems.
| Express Computer