Presse
Paraître dans la presse ne suffit pas. Nos solutions leaders du secteur aident les plus grandes entreprises mondiales à concevoir des applications prêtes pour le monde de demain.
| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| The Economic Times
Our employees make us special: Smriti Mathur, Head HR, Pega India Read more at: https://hr.economictimes.indiatimes.com/videos/our-employees-make-us-special-smriti-mathur-head-hr-pega-india/88589703
Pega's Head HR, Pega India Smriti Mathur explains how different it has been to build a diverse and inclusive work culture post-pandemic
| Solutions Review
The 24 Best Business Process Management Companies for 2022
Pega is named as one of the best business process management companies of 2022.
| AiThority
Predictions Series 2022: Everything You Want to Know about AI Ethics
Pega's Vince Jeffs shares his thoughts on how AI ethics and ethical applications will influence business operations in 2022.
| IT Zoom
Gruselige Chatbot-Erlebnisse verhindern
Pega's Peter van der Putten shares his top three tips to prevent chat bots from frightening customers away.
| Executive People
Pegasystems lanceert Next-Best-Action Customer Journey
Pegasystems launches Next-Best-Action Customer Journeys, a new AI feature that leverages intelligent decision making and propensity modeling to optimize customer interaction.
| My Customer
Customers won’t ask twice…they will go elsewhere
Pega's Simon Thorpe reflects on recent Pega research and highlights where customer service can improve.
| CRN
Lessons Learned From The IT Channel’s Top Female Business Leaders
Pega's Carola Cazenave reflects on the lessons she has learned during her career.
| Customer Talk
AI-tool verbetert klantervaring door te acteren op klantcontext
A new AI tool from Pegasystems enables a more relevant approach by determining customer needs in real time.
| com! Professional
IT-Abteilungen vor Umbruch
Pega study found that IT functions will overcome a lack of confidence and trust from within to drive true strategic value for organizations.
| Martech
Why empathy is the key to successful customer engagement
Pega's Tara DeZao discusses why empathy is key to successful customer engagement.
| IT Brief
Pegasystems launches AI-powered customer journey capability
Pegasystems has launched its Next-Best-Action Customer Journeys, a new AI-powered capability designed to modernise traditional customer journeys with intelligent decisioning and propensity modeling.
| Martech
Pega combines customer journeys with AI-driven next-best-actions
Pega's next-best-action customer journeys seeks to give marketers oversight without constraining the AI.
| The Boston Globe
Top 30 largest employers in Massachusetts for 2021
The Boston Globe released their 2021 Top Places to Work in Massachusetts list based on employee surveys, Pega ranked 12 out of 30 in the Largest Companies category.
| Customer Think
Pega Introduces New AI-Powered Capability to Usher in the Next Generation of Omnichannel Marketing
New Pega Customer Decision Hub feature transforms customer journeys to deliver the most relevant experiences possible.
| Digital Business Cloud
IT-Abteilung: 5 entscheidende Veränderungen durch die Digitalisierung
Pega’s Future of IT research findings found that IT functions will overcome a lack of confidence and trust from within to drive true strategic value for organizations.
| BI Platform
Pega: IT-functie verandert binnen vijf jaar en wordt van strategische waarde
Pega Future of IT survey says IT function will change within five years and drive strategic value.
| Journal du Net
Repensez votre transformation numérique et libérez la valeur des systèmes existants
Pega's Romain Delalande highlights how digital transformation can unlock the value of existing systems.
| My Customer
Can tech enable more proactive customer service?
Pega's Simon Thorpe discusses how technology can improve customer service.
| CIO
CIOs blaze new career pathways at the top
Pega's CTO Don Schuerman shares his thoughts on the changing role of the CIO.
| BIT Business IT
Embracing customer complaints: How to be a customer service leader
Pega's Gabriela Darley’s explains how businesses can turn complaints into their greatest asset if approached correctly.
| Dev Insider
7 Hauptlaster des User-Experience-Designs
Pega's Maciej Szaniawski explains the seven deadly sins of user experience design.
| Place de l’IT
Karim Zein, Pega: 'Les entreprises souhaitent réenchanter leurs clients grâce à une expérience personnalisée.'
Kerim Kein, the newly appointed Managing Director for Southwest EMEA at Pega explains why he joined Pega, and how he analyzes his situation and outlook.
| IT-Daily
Die sieben Todsünden des User Experience Design
Pega's Maciej Szaniawski outlines seven deadly sins in user experience design.
| AG Connect
Digitale transformatie niet langer een ‘nice to have’
Pega's Don Schuerman explains why digital transformation is no longer a 'nice to have' for organizations, but a must-have.
| IT Finanz Magazin
Gruselige Chatbot-Erlebnisse verhindern – drei Tipps
Pega's Peter van der Putten shares his top three tips to prevent chat bots from frightening customers away.
| Martech Series
Autonomous Service Technology is Putting Customers in the Driver(less) Seat
Pega's Jeff Nicholson explains how autonomous technology is no longer solely for vehicles – it’s on the cusp of transforming the world of customer service.
| Express Computer
The time for low code is now
Pega's Suman Reddy explains how low-code platforms act as a catalyst for an agile collaborative environment.
| EMERCE
Massamarketing is verleden tijd: Ken je klant door en door
Pega's Rob Walker explains changing customer expectations in a post-pandemic world and how businesses must adapt to accommodate this.
| Forbes
Piloter la main-d’œuvre de demain, dès aujourd’hui
Pega's Founder and CEO Alan Trefler shares his views on the future of the workplace, hybrid work, and how companies are using technology to support this move.
| Dev Insider