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| CNBC
Why Pega is regarded as an "underappreciated" name in AI

| destinationCRM
Pega Is iNspired by Generative AI

| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
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| Sparksasse
Geplante EU-Regeln für Künstliche Intelligenz: Was Unternehmen schon heute tun können
Pega's Florian Lauck-Wunderlich shares his thoughts on how to prepare for the European Union AI Act.
| The New Stack
Generative AI: In 2023, GenAI Tools Became Table Stakes
Pega's Don Schuerman tells The New Stack that genAI won't replace low-code programmers, it will just make them more productive.
| Forbes
It’s Time For Every Company To Establish Its Own AI Manifesto
In his latest column for Forbes, Pega's Don Schuerman advocates for every company to establish its own AI Manifesto to guide decision-making on when, where, and how to responsibly use the powers of AI
| The Banker
How will GenAI, the buzz tech of 2023, affect banking?
Pega's Steve Morgan shares his thoughts on the future of GenAI in banking.
| ZDNet
AI adds new fuel to autonomous enterprises, but don't write of humans
This ZDNet story borrows the definition of 'autonomous enterprise' from Pega's Don Schuerman in a feature story chronicling the rise of this trend in business IT.
| The Banker
Innovation is curious people saying ‘we can do better’
Shawbrook Bank’s CTO Russ Thornton about his career, who acknowledges the role Pega has played in it to date.
| Finextra
Generative AI in Banking: Future Promise or Present Hype?
Pega's Steve Morgan shares his thoughts on whether generative AI in banking is a game-changer or just industry buzz.
| Journal Du Net
L'intelligence artificielle, alliée de taille des services publics
Pega's Sylvain Harault highlights artificial intelligence and what it can bring to the public sector. The article emphasizes that AI is not an alternative but an assistant that enables us to produce...
| IT Welt
EU AI Act ebnet den Weg für nachhaltige KI-Innovationen
Pega's Peter van der Putten explains how the EU AI Act paves the way for sustainable AI innovations.| Computer Woche
AI Act zwischen Grundrechtsschutz und Innovationsbremse
Pega's Peter van der Putten thoughts are included in an article surrounding the rules the EU has agreed on for the future use of AI.
| Manage IT
Geplante EU-Regeln für KI: Was Unternehmen schon heute tun können
Pega's Florian Lauck-Wunderlich explains what the European Union's AI law means for companies in concrete terms and how they can best prepare for the new rules of the game.
| Dynamic Business
What to expect from AI in 2024
Pega's Anthony Abdullah shares his low-code predictions for 2024.
| IT Matchmaker
Process Mining und Low-Code gehören zusammen
Pega's Uwe Specht explains why process mining is considered an essential technology in the transformation towards a data-driven company and why a low-code platform is indispensable as a...
| US News & World Reports
US News & World Report: Best Business Process Management Software 2024
US News & World Reports judged Pega Platform "Best Overall" Business Process Management solution in a review of available BPM solutions.
| ZDNet
L’automatisation du service client au service de la révolution du centre de contact
Pega's Romain Delalande, highlights the automation of customer service through artificial intelligence, transforming the contact center into a genuine strategic asset propelling companies into an era...
| AI Magazine
RPA: The technology transforming the way businesses operate
Pega's Steve Morgan explains how and why RPA is a rapidly growing technology transforming the way businesses operate by automating manual and repetitive tasks.
| Technology Magazine
ChatGPT turns one: How AI chatbot has changed the tech world
Pega's Dr. Christian Guttmann looks at what ChatGPT means a year on from its launch .
| Springer Professional
"Agil geführte Banken haben eine höhere Resilienz"
Pega's Michael Baldauf explains how and why agile banks are more resilient.
| Computer Weekly
Enterprise beams up GenAI and consumer UX to make key applications fly
Pega's Don Schuerman shares his perspective on how generative AI is changing the way enterprise software works .
| Customer First
ANDERHALF MILJARD KLANTINTERACTIES PER JAAR
Rabobank’s head of digital platform & customer processes, Finbar Hage explains how the Pega Customer Decision Hub is helping them to provide future-orientated, personalised customer service.
| Futurum Group
Generative AI’s Current State, Challenges, and Industry Adoptio
Keith Kirkpatrick, Research Director at The Futurum Group, speaks with Pega's Ken Parmelee about the generative AI landscape, key market issues, and Pega’s new generative AI offerings.
| Wall Street Journal
Companies Tried to Spend Less on Cloud. Then AI Showed Up.
This Wall Street Journal story looks at the surge in cloud spend on generative AI, but Pega's VP of IT David Vidoni says the cost isn't that expensive relative to the value it brings.
| Government News
Moving beyond transactional AI
Pega's Rob Bollard explains how AI can help governments to drive personalization, citizen value, and trust.
| Computer Weekly
Shawbrook Bank slashes mortgage processing time through low code
Shawbrook Bank was able to use Pega to bring about a fourfold reduction in the time it takes to process buy-to-let mortgage offers.
| Fintech Finance News
AI could transform your bank if you let it.
Pega's Marc Andrews is interviewed at Sibos 2023 and he shares his views on AI in the FS industry whilst getting his hair cut!
| CustomerThink
The Future of Customer Service is Autonomous Service
Advances in AI and automation are already changing the game for customer service leaders, and it’s critical that decision makers understand just how to implement these technologies to transform their...
| AI Magazine
World leaders gather in UK for first-ever AI safety summit
Pega's Dr Christian Guttman shares his thoughts on the UK’s AI Safety Summit.
| Sky News
Elon Musk brings star power to UK's AI summit - but his safety stance appears unpredictable and up in the air
Pega's Dr Christian Guttmann is quoted ahead of Elon Musk’s interview with UK Prime Minister Rishi Sunak at the AI Safety Summit.
| Finextra
How can banks successfully modernise their technology?
Pega's Steve Morgan explains how banks can successfully modernize their technology.
| CX Today