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| CNBC
Why Pega is regarded as an "underappreciated" name in AI

| destinationCRM
Pega Is iNspired by Generative AI

| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
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| Customer First
ANDERHALF MILJARD KLANTINTERACTIES PER JAAR
Rabobank’s head of digital platform & customer processes, Finbar Hage explains how the Pega Customer Decision Hub is helping them to provide future-orientated, personalised customer service.| IT FinanzMagazin
Smart Dispute soll Streitfälle mit Low-Code, KI und NLP automatisiert abwickeln
Pega's Steve Morgan shares his thoughts on how Pega Smart Dispute can help automate disputes by using low-code, AI and NLP
| CXO Today
Pega Infuses AI into Pega Smart Dispute to Streamline Chargeback Processes
Pega announces enhancements to Pega Smart Dispute , to help banks streamline time-consuming chargeback processes.| IT Finanz Magazin
KYC ist die Blaupause für das ESG-Datenmanagement
Pega's Michael Baldauf explains how KYC is the blueprint for ESG data management.
| Mi3
53 million calls a day, “thousands” of live experiments, a billion dollars back in customer pockets, getting to them before emergency services: How Commbank’s AI-powered decision engine has shifted the balance of power – and why others are piling in
Commbank is using Pega's AI-driven decisioning platform to help deliver a new generation of apps beyond the traditional domain of banking services.
| Place de L'IT
Alan Trefler- Le CEO de Pega expose sa vision de l’Autonomous Enterprise.
Pega's Founder and CEO Alan Trefler shares his vision for the autonomous enterprise.
| Mi3
Australian consumers: AI promises a dystopian hellscape, but it still beats family gatherings, not that we can tell the difference
Pega’s AI research shows Australian consumers have developed firm opinions about AI remarkably quickly.| Diginomica
Virgin Media Ireland adopts Pega to re-think service experience for both customers and employees
Virgin Media Ireland adopted Pega to re-think service experience for both customers and employees.
| IT Welt
Verbraucher beim KI-Einsatz zwiegespalten
Pega’s AI research highlights the way in which consumers are divided on the use of AI.
| Customer First
TIJDPERK VAN DE AUTONOMOUS ENTERPRISE IS AANGEBROKEN
The age of the autonomous enterprise is here.
| Mi3
'30% uplift in customer response rates': BUPA's AI-powered decision engine delivering huge early NPS scores, $12m incremental revenue gains, $1m in cost out
Bupa is seeing a fast path to value from tech investments including Pega's AI-powered decisioning engine.
| Computer Weekly
Citi US Personal Banking turns to AI to ‘delight’ customers with personalised services
Citi US Personal Banking uses Pega’s decisioning software to ‘delight’ customers with personalized services.| Le Mag IT
IA générative : Pega tente de se différencier de la mêlée
Report of PegaWorld explains how Pega is stepping into the generative AI breach.
| Relation Client
Utilisation de l'IA et CX : des consommateurs encore partagés
Pega’s AI research highlights the way in which consumers are still divided over use of AI.
| Computer Weekly
PegaWorld iNspire 2023: Day #2 live report
Summary of day 2 of PegaWorld iNspire, including keynotes from Rob Walker and Don Schuerman.| Techzine
Will AI and automation kill legacy in software?
Techzine summarised day 1 of PegaWorld iNspire, asking whether AI and automation can kill legacy software.| Diginomica
The icing on the cake! Pega’s generative AI pitch focuses on generating business logic, not code
Pega’s generative AI pitch focuses on generating business logic, not code.
| ERP Today
PegaWorld iNspire 2023: The birth of the autonomous enterprise
PegaWorld iNspire- the birth of the autonomous enterprise.
| Computer Weekly
Pega details ‘internal mechanics’ of low-code with Infinity ’23
Pega has detailed the ‘internal mechanics’ of low-code with Infinity ‘23.
| Enterprise Times