Presse
Paraître dans la presse ne suffit pas. Nos solutions leaders du secteur aident les plus grandes entreprises mondiales à concevoir des applications prêtes pour le monde de demain.
| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| Computer Weekly
Wells Fargo bank turns to AI to help families settle estates after a death
Sangeeta Doss, head of Wells Fargo’s Estate Care Centre, about how the bank is winning customers after using business automation software and artificial intelligence from Pega to help families manage...
| Midrange
DKB MODERNISIERT SERVICEPROZESSE MIT DER PEGA LOW-CODE-PLATTFORM
Deutsche Kreditbank modernizes its service processes using Pega’s low-code platform.
| Customer First
ANDERHALF MILJARD KLANTINTERACTIES PER JAAR
Rabobank’s head of digital platform & customer processes, Finbar Hage explains how the Pega Customer Decision Hub is helping them to provide future-orientated, personalised customer service.
| Finextra
Optimising Service in Banking: Building the backbone for financial service operations
Pega's Steve Morgan details how banks can create a service backbone with intelligent automation and low code.
| Mi3
53 million calls a day, “thousands” of live experiments, a billion dollars back in customer pockets, getting to them before emergency services: How Commbank’s AI-powered decision engine has shifted the balance of power – and why others are piling in
Commbank is using Pega's AI-driven decisioning platform to help deliver a new generation of apps beyond the traditional domain of banking services.
| American Banker
People’s United deploys tech to predict customers' financial needs
Pega client People’s United Financial pinpointed personalization in 2020 as a key way to deepen its relationships with customers
| Energy Managment
Can energy providers finally boost their NPS scores?
Pega’s Jo Allen demonstrates how energy providers can boost their NPS scores.
| Diginomica
Personalization, Pega and Pink Rabbits - Rabobank’s journey to deliver customer lifetime value
Pega client Rabobank shares how they are using predictive analytics and machine learning to personalize multichannel customer service
| Finextra
Bouncing Back in Financial Services: Looking After Your Customers and Your Employees
Pega’s Steve Morgan provides advice on how financial services can bounce back
| Which-50
The AI Behind CommBank’s New Digital Push
Pega client CBA shares how Pega is helping them create exceptional customer experiences through its digital transformation
| iTWire
Pega central to CBA customer conversations
Pega client Commonwealth Bank of Australia shares how Pega drives their customer conversations
| itnews
NAB marches bots into mortgages, cheques
National Australia Bank shares how Pega bots are improving workflows and customer service
| IT News
NAB sets software bots loose on its email avalanche
National Australia Bank uses Pega Intelligent Virtual Assistant to reduce email avalanche and improve customer experience.
| IT Finanzmagazin
Pega-Studie: Kunden zurückhaltend bei automatisierten Services und Herausgabe ihrer Daten
Pega study finds German consumers are reluctant to share personal data and still prefer human interaction.
| Which-50
We only use AI in Customer Service when it’s helpful, says CommBank Exec
Commonwealth Bank of Australia shares its Pega success story at PegaWorld.
| Computable
PegaWorld: Pega Infinity launched!
Alan Trefler presents Pega Infinity at PegaWorld 2018.
| SearchCRM/TechTarget
Pega Infinity upgrades include marketing AI tools, blockchain support
Pega Infinity incorporates low-code appdev, blockchain and AI to optimize marketing campaigns.
| DMN
Pega: From CRM to Infinity
Pega's Don Schuerman and Kerim Akgonul highlight PegaWorld news and evolution to Infinity.
| PYMNTS
Corporates headed for GDPR wakeup call
Pega's Jeff Nicholson discusses upcoming GDPR as "sleeping giant" for businesses.
| Customer Talk
General Motors, van autofabrikant naar mobiliteitspartner
General Motors - from manufacturer to mobility partner.
| Finextra
Pega automates KYC and client onboarding
Pega CLM and Pega KYC now enable banks to leverage robotic automation to speed onboarding.
| Wall Street Journal
Scotiabank invests in software development
How Pega client Scotiabank is transforming their organization with new software investments.
| IBS Intelligence
Pegasystems flag up RegTech dead end risks at Sibos 2016
Regulatory and technological challenges headline SIBOS 2016
| Financial IT
Pega enhances its CLM and KYC apps
New CLM and KYC applications unveiled.
| Payments Source
Helping victims is just as important as stopping fraud
Pega’s Scott Andrick discusses the importance of customer engagement in retail banking.
| Tech Evaluation Centers
Pegasystems launches Customer Onboarding process automation for Global Banks
Pega Client Lifecycle Management is streamlining onboarding and improving customer experiences
| PaymentsSource
ISOs send mixed signals on automation
Pega CLM is streamlining and automating client onboarding on a global scale.
| PYMNTS
Pegasystems rolls out KYC aid for banks
Pega is reducing "one of the most costly and time-consuming functions burdening global banks."
| Smart Customer Service
Smart Customer Service
Pega is speeding up the onboarding process with a new Client Lifecycle Management Tool.
| Forbes