Presse
Paraître dans la presse ne suffit pas. Nos solutions leaders du secteur aident les plus grandes entreprises mondiales à concevoir des applications prêtes pour le monde de demain.
| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| The Australian
NAB says customer engagement rose with AI as BUPA joins tests
The Australian describes how NAB utilizes Pega's AI tools to increase customer engagement by 40 percent.
| IT Finanzmagazin
Digitale Kreditprozesse sind kein Hexenwerk – Tipps von Pegasystems
Pega's Michael Baldauf explains why digital credit processes are not rocket science. The article also describes how a modern Case Management system with a rules engine and low-code capabilities could...
| The Banker
Innovation is curious people saying ‘we can do better’
Shawbrook Bank’s CTO Russ Thornton about his career, who acknowledges the role Pega has played in it to date.
| Ziptone
Een virtueel contactcenter is nóg efficienter
Sebastiaan Kalshoven, the IT director of de Volksbank, shares how the company is using Pega and their upcoming plans for using Pega’s next-best action capabilities.
| Mi3
ANZ: Personalisation, decisioning drives conversion spike, near doubles stalled application completions as three of Big Four banks back same tech horse
Pega customer ANZ bank aims to transition from transactional to conversational customer relationships with the help of decisioning-powered personalization.
| Finextra
Optimising Service in Banking: Building the backbone for financial service operations
Pega's Steve Morgan details how banks can create a service backbone with intelligent automation and low code.
| Mi3
53 million calls a day, “thousands” of live experiments, a billion dollars back in customer pockets, getting to them before emergency services: How Commbank’s AI-powered decision engine has shifted the balance of power – and why others are piling in
Commbank is using Pega's AI-driven decisioning platform to help deliver a new generation of apps beyond the traditional domain of banking services.
| The Banker
Harnessing low code to improve the customer experience
Pega’s Steve Morgan and Russ Thornton, CTO Shawbrook Bank discuss the benefits Pega’s low-code platform has brought.
| IT Finanz Magazin
Am Horizont drohen neue IT-Regularien, IT-Wandel und fordernde Kunden
Pega's Michael Baldauf outlines how banks need to adapt their IT to new regulations, technology, and customer behavior.
| IT Finanz Magazin
Fachbereichs-Wünsche trotz knapper IT-Ressourcen umsetzen: per Low-Code Aufgaben abgeben
Pega;s Michael Baldauf shares his top eight tips for low-code banking.
| CIO
DKB setzt auf Low-Code-Plattform
Deutsche Kreditbank Deploys Pega's Low-Code Platform to Improve Back Office Efficiency.
| BAI
Moving from low-code hype to successful implementation
Pega's Jonathan Tanner shares his thoughts on how financial institutions can develop a successful strategy to move from low-code hype to successful implementation.
| The Banking and Finance Post
Stimulating Empathy through Technology in Banking
Pega's Suman Reddy examines the post-pandemic effects on banks credit management and the importance of empathy for all organizations, including the banking industry.
| Australian Banker
How AI can provide a vital solution to turnaround time problems
Pega's Jonathan Tanner discusses how AI solutions such as those implemented in Pega’s Credit Decision Hub can improve turnaround time issues in banking and financial institutions, improving...
| Finextra
Personalisation – what banks can learn from the telecoms industry
Pega's Steve Morgan explains how banks' should approach personalisation.
| Finextra
Is banks’ focus on mobile to the detriment of omnichannel customer service?
Pega's Steve Morgan asks whether banks have taken their eye off the omnichannel ball by focusing their efforts on mobile.
| Diginomica
Rolling out enhanced customer experiences worldwide - learnings from banking giant HSBC
Pega client HSBC discusses how Pega technology enhanced their customer experiences at
| Small Business Trends
Marc Andrews of Pegasystems: Bank Automation Key to PPP Submissions
Pega’s Marc Andrews discussed Pega’s Small Business Lending Reference application and how Pega is helping banks
| IBS Intelligence
Pega launches app to speed COVID-19 lending to small businesses
Pega announces the Crisis Small Business Lending reference application to help banks speed processing of Covid-19 emergency loans
| FinTech InShorts
https://www.fintechinshorts.com/pega-launches-small-business-lending-reference-app/
Pega launches Crisis Small Business Lending reference app to help financial institutions manage emergency loan applications during the covid-19 crisis
| CustomerThink
Deutsche Telekom, Digital Credit Union and Telenet reveal their digital transformation secrets
Pega clients discuss the driving force behind their digital transformations and key factors for success
| Which-50
The AI Behind CommBank’s New Digital Push
Pega client CBA shares how Pega is helping them create exceptional customer experiences through its digital transformation
| itnews
NAB marches bots into mortgages, cheques
National Australia Bank shares how Pega bots are improving workflows and customer service
| SearchCRM/TechTarget
Pega Infinity upgrades include marketing AI tools, blockchain support
Pega Infinity incorporates low-code appdev, blockchain and AI to optimize marketing campaigns.
| Enterprise Times
Pega Infinity to drive breakthrough Customer Experience
Pega launches Pega Infinity, Pega Blockchain Innovation Kit and Self-Optimizing Campaigns.
| DMN