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| CNBC
Why Pega is regarded as an "underappreciated" name in AI

| destinationCRM
Pega Is iNspired by Generative AI

| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
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| Computer Weekly
Wells Fargo bank turns to AI to help families settle estates after a death
Sangeeta Doss, head of Wells Fargo’s Estate Care Centre, about how the bank is winning customers after using business automation software and artificial intelligence from Pega to help families manage...
| Finextra
The Criticality of Maintaining Data Quality Amid Cloud Migration and Digital Transformation
Pega's Banking Industry Market Lead, Steve Morgan shares his thoughts on the importance of maintaining data quality amid cloud migration and digital transformation.
| IT News
ANZx gets business to create its own next-best actions
Australian bank ANZ on how, through Pega technology, it is optimising the sophistication of its backend engine that oversees customer interactions of ANZ Plus. The story shares how the Pega Customer...
| Mi3
Revealed: The key success factors driving NAB's rapid roll out of real-time decisioning
Pega client NAB on how it was able to accelerate rollout of real-time decisioning by plugging its new Pega Content Decisioning Hub into current ways of working.
| Tech Talks Daily
Lessons in Digital Transformation With Shawbrook Bank
Pega client Russ Thornton, Shawbrook Bank's CTO, is featured in this podcast. Russ is at the forefront of Shawbrook Bank’s ambitious digital transformation journey, leveraging Pega's AI-powered...| Diginomica
National Australia Bank builds ‘customer brain’ using Pega to make digital banking more human
Using Pega’s Customer Decision Hub, National Australia Bank is analyzing all customer data to push personalized services through all channels.
| Midrange
DKB MODERNISIERT SERVICEPROZESSE MIT DER PEGA LOW-CODE-PLATTFORM
Deutsche Kreditbank modernizes its service processes using Pega’s low-code platform.
| The Banker
Innovation is curious people saying ‘we can do better’
Shawbrook Bank’s CTO Russ Thornton about his career, who acknowledges the role Pega has played in it to date.
| Customer First
ANDERHALF MILJARD KLANTINTERACTIES PER JAAR
Rabobank’s head of digital platform & customer processes, Finbar Hage explains how the Pega Customer Decision Hub is helping them to provide future-orientated, personalised customer service.
| Computer Weekly
Shawbrook Bank slashes mortgage processing time through low code
Shawbrook Bank was able to use Pega to bring about a fourfold reduction in the time it takes to process buy-to-let mortgage offers.
| Finextra
How can banks successfully modernise their technology?
Pega's Steve Morgan explains how banks can successfully modernize their technology.
| Finextra
Three Tech Takeaways from Sibos 2023
Pega's Steve Morgan shares his top three takeaways from SIBOS 2023.| IT Finanz Magazin
KYC ist die Blaupause für das ESG-Datenmanagement
Pega's Michael Baldauf explains how KYC is the blueprint for ESG data management.
| Busy Continent
Intelligent automation in the financial services sector: How the AI lifesaver is pulling Australian banks to safety
Pega's Jonathan Tanner explains how intelligent automation is pulling Australian banks to safety.
| Mi3
53 million calls a day, “thousands” of live experiments, a billion dollars back in customer pockets, getting to them before emergency services: How Commbank’s AI-powered decision engine has shifted the balance of power – and why others are piling in
Commbank is using Pega's AI-driven decisioning platform to help deliver a new generation of apps beyond the traditional domain of banking services.
| Computer Weekly
Citi US Personal Banking turns to AI to ‘delight’ customers with personalised services
Citi US Personal Banking uses Pega’s decisioning software to ‘delight’ customers with personalized services.
| Finextra
Are CBDCs the future of money and the end of banking as we know it?
Pega's Steve Morgan shares his thoughts on whether Central Bank Digital Currency (CBDC) will become the future of banking.
| INTRE
So zünden Banken den Digitalisierungsturbo
Pega's Michael Baldauf explains how banks can boost digitalization.
| Finextra
AML must get a tech boost in 2022
Pega's Steve Morgan explains why anti-money laundering (AML) needs a tech boost.| IT Finanz Magazin
Es knarzt gewaltig im digitalen Gebälk der Banken – digitale Frontends, analoge Prozesse
Pega's Michael Baldauf explains how banks can successfully digitalize.
| gi Geldinstitute
Low-Code zündet Digitalisierungsturbo bei Banken
Pega's Michael Baldauf explains how low-code paves the way for faster digital transformation in the banking sector.
| CX Today
Deutsche Kreditbank Leverages Pega Platform to Automate Workflows
DKBS managed to automate several time-consuming back-office tasks with Pega Platform.
| Finextra
What has COVID-19 taught banks about agile IT?
Pega's Steve Morgan’s stresses the importance of rapid digital transformation for banks to adapt quickly to changing circumstances, like the COVID-19 pandemic.| IT Finanz Magazin
So scheitert die Digitalisierung von Banken ganz sicher – die Top 10 der besten Fehleinschätzungen
Pega's Michael Baldauf outlines the 10 regular misjudgments by banks embarking on a digital transformation journey.
| gi Geldinstitute
Banken: Firmenkundengeschäft digital in Schwung bringen
Pega's Michael Baldauf shares seven ways that banks can boost their corporate customer business digitally.
| Finextra
How a Unified Case Management System Can Improve AML Practices
Pega’s Adam Krug explains how banks can prevent fraudulent activities with a holistic view of customers and by transforming financial crime risk management solutions
| Finextra
What Will Banks Accelerate Next In Their Digital Transformation Journeys?
Pega’s Steve Morgan discusses banking and digital transformation
| Diginomica
Personalization, Pega and Pink Rabbits - Rabobank’s journey to deliver customer lifetime value
Pega client Rabobank shares how they are using predictive analytics and machine learning to personalize multichannel customer service
| Blake Morgan
Is COVID The Catalyst For Banking Digital Transformations?
Pega’s Marc Andrews explains how financial services organizations are responding to the pandemic
| The Financial Brand