Presse
Paraître dans la presse ne suffit pas. Nos solutions leaders du secteur aident les plus grandes entreprises mondiales à concevoir des applications prêtes pour le monde de demain.
| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| Finextra
Navigating the New Frontier: The Convergence of AI and GenAI in Lending
Pega's Banking Industry Market Lead, Steve Morgan on lending and AI.
| Finextra
The Road Ahead For AI In Banking
Pega's Industry Market Leader, Banking, Steve Morgan on the topic of AI in banking and the road ahead.
| Mi3
‘Sputnik moment’: AI arms race takes new twist as China challenges US hegemony; cheap as chips DeepSeek slows Nvidia juggernaut; broader, faster LLM uptake incoming
Includes an interview with Pega's Peter Van Der Putten on what it could mean for the LLM industry, following DeepSeek’s effect on the global financial markets.
| Finextra
Doubling Down on AI: Unveiling Future Possibilities for the UK Banking Sector
Pega's Steve Morgan on AI adoption doubling, and how this can provide opportunities for the future of the UK banking sector.
| CustomerFirst
Pegasystems introduceert oplossing voor klantclaims
Covers the launch of Pega Smart Dispute enhancements, highlighting that the solution addresses the challenges banks face in handling payment disputes and fraud claims by integrating generative AI and...
| TechVisor
Nieuwe versie van Pega’s Smart Dispute uitgerust met GenAI en automatisering voor snellere afhandeling van betalingsgeschillen
Pega Smart Dispute features, including comments from Pega’s Steve Morgan, who explains that with chargebacks growing rapidly, banks need to be agile and responsive to customer expectations.
| IT-Matchmaker News
GenAI im Bankwesen – Das ging ja schneller als gedacht!
Pega's Michael Baldauf on how Generative AI has taken a giant leap in banking this year, explaining why we should also expect to see continued progress in the future.
| FStech
What’s in store for financial technology in 2025?
Pega's Peter van der Putten shares his insights on AI and what could be in store for financial technology in the coming year.
| IT Finanzmagazin
Pegasystems beschleunigt Reklamationsbearbeitung und Nachforschungen
Covers the launch of Pega Smart Investigate .
| INTHEBLACK
5 common finance problems AI can tackle
Pega's Jonathan Tanner on how AI assists with scam and fraud detection, investigating financial crimes, creating risk reports, financial insights for customers, and personalization.
| Finextra
How regulators are responding to AI impact on financial services
Pega's Steve Morgan on how regulators are responding to AI’s impact on financial services.
| IT Finanzmagazin
GenAI im Bankwesen – Das ging ja schneller als gedacht!
Pega's Michael Baldauf on how GenAI has made a huge leap in banking this year.
| cmm360
GenAI im Bankwesen – Das ging ja schneller als gedacht!
Pega's Michael Baldauf on how GenAI has advanced rapidly in banking in 2024, as well as an outlook on AI in 2025.
| Finsia
Three key banking and finance trends to watch for 2025
Pega's Jonathan Tanner is quoted, discussing the trend of AI becoming more widely operationalized. He shares insights into how it will drive efficiencies and operational agility for all departments in...
| Finextra
AI code generation – what do banks need to know and beware?
Pega's Steve Morgan’s blog on AI code generation and what banks need to know.
| IT Finanzmagazin
Ab Januar 2025 bringt DORA komplexe Aufgaben für fast alle Banken der EU
Pega's Michael Baldauf on the upcoming Digital Operational Resilience Act (DORA) in the EU and how this means financial institutions will be faced with new, complex tasks that cannot be mastered...
| Cash
Das KI-Gesetz der EU ist (bislang) eine verpasste Chance
Pega's Christian Guttmann on how the EU's AI law is (so far) a missed opportunity, and how AI is developing so quickly that there is a risk it will need to be constantly improved.
| Finextra
The Criticality of Maintaining Data Quality Amid Cloud Migration and Digital Transformation
Pega's Banking Industry Market Lead, Steve Morgan shares his thoughts on the importance of maintaining data quality amid cloud migration and digital transformation.
| IT News
ANZx gets business to create its own next-best actions
Australian bank ANZ on how, through Pega technology, it is optimising the sophistication of its backend engine that oversees customer interactions of ANZ Plus. The story shares how the Pega Customer...
| Mi3
Revealed: The key success factors driving NAB's rapid roll out of real-time decisioning
Pega client NAB on how it was able to accelerate rollout of real-time decisioning by plugging its new Pega Content Decisioning Hub into current ways of working.
| Tech Talks Daily
Lessons in Digital Transformation With Shawbrook Bank
Pega client Russ Thornton, Shawbrook Bank's CTO, is featured in this podcast. Russ is at the forefront of Shawbrook Bank’s ambitious digital transformation journey, leveraging Pega's AI-powered...
| IT Finanzmagazin
Kundenservice der Zukunft: Banken müssen auf Künstliche Intelligenz setzen!
A thought leadership piece by Pega's Michael Baldauf on how banks are taking their customer service to a new level with AI.
| Mi-3
Next best action: ANZ makes tech bets pay as app engagement soars – smarter attribution now in crosshairs
Australian bank ANZ explains how adoption of Pega's 'next-best-action' decisioning platform has driven greater adoption and engagement to its app-driven mobile banking service.
| Digitale Welt
Warum hat der Algorithmus so entschieden?
Pega's Michael Baldauf explains how companies can model transparent decision-making strategies with suitable AI platforms.
| Mi-3
'Home loan opportunities have tripled': NAB, ANZ, Commbank eye huge ROI from real-time decisioning – as retail and consumer brands move in
Mi-3 explains how most of Australia's biggest banks, along with global financial institutions like Wells Fargo, Citibank, and Rabobank, are betting large on Real-Time Interaction Management (RTIM) –...
| International Banker
WILL THE EU AI ACT STIFLE THE BANKING SECTOR’S AI-ADOPTION PLANS?
Pega's Steve Morgan’s article explains how the new EU AI Act could impact the banking sector and its ongoing AI-adoption plans.
| Diginomica
National Australia Bank builds ‘customer brain’ using Pega to make digital banking more human
Using Pega’s Customer Decision Hub, National Australia Bank is analyzing all customer data to push personalized services through all channels.
| Diginomica
National Australia Bank builds ‘customer brain’ using Pega to make digital banking more human
Diginomica explains how National Australia Bank is using Pega's Customer Decision Hub to analyze all customer data and push personalized services through all channels.
| The Australian
NAB says customer engagement rose with AI as BUPA joins tests
The Australian describes how NAB utilizes Pega's AI tools to increase customer engagement by 40 percent.
| Information Age