Presse
Paraître dans la presse ne suffit pas. Nos solutions leaders du secteur aident les plus grandes entreprises mondiales à concevoir des applications prêtes pour le monde de demain.
| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| Computable
T-Mobile: We verloren 2 miljoen klanten per jaar
Showcasing Pega client T-Mobile’s use of Pega GenAI Blueprint to quickly transform complex business processes into an application. The implementation of Pega facilitated the integration of various IT...
| Express Healthcare
AI Revolution: From crisis to catalyst in healthcare transformation
An article by Pega's Deepak Visweswaraiah, covering his insights on the AI revolution in healthcare: the challenges the healthcare industry is juggling, and how AI has emerged as a transformative...
| Healthcare IT Today
Many Small Applications of AI at Pega
Pega's Global Industry Market Leader, Healthcare, Robert Connely highlights Pega's expertise within the healthcare industry, productive ways to use AI, and Pega Blueprint.
| Adrian Swinscoe
There needs to be a really tight relationship between business strategy and target state architecture – Interview with Cale Urwin of Bupa
Cale Urwin, Bupa’s director of data, digital & marketing health services, talks about how Bupa, a leading provider of health services and products, partnered with Pega to bring its customer engagement...
| Computer Weekly
Bupa turns to data to provide personalised health services
Private healthcare provider Bupa says a project to deploy business process automation using Pega is bringing the company closer to APAC customers.
| MarTech
How Verizon puts its business customers at the center
Verizon's Tommi Marsans explains to Martech how it uses Pega Customer Decision Hub to "be best-in-class at interacting with our customers."
| IoT Insider
What can we expect the £40m fund for 5G to be spent on in the UK?
Pega's Mark Jackson comments on what the UK’s £40m fund for 5G could mean for the future of the IoT in the country .
| IT Pro
Will the NHS Federated Data Platform transform UK healthcare?
Pega's Alex Case explains how a data platform in partnership with the private sector could revolutionize nationalized healthcare in the UK .
| The Agile Brand
B2B Customer Experience at Scale, with Tommi Marsans, Verizon Business Group
The Agile Brand podcast spoke to Tommi Marsans, marketing technology strategist at Verizon Business Group, about their use of Pega decisioning. Tommi talked about some of the benefits, including a...
| Healthcare Business Today
Revolutionizing Healthcare With Generative AI: Unleashing Personalized Engagement And Streamlined Services
Pega's Susan Taylor outlines how the emergence of generative AI has the potential to improve patient experiences in this story for Healthcare Business Today.
| Diginomica
Virgin Media Ireland adopts Pega to re-think service experience for both customers and employees
Virgin Media Ireland adopted Pega to re-think service experience for both customers and employees.
| Mi3
'30% uplift in customer response rates': BUPA's AI-powered decision engine delivering huge early NPS scores, $12m incremental revenue gains, $1m in cost out
Bupa is seeing a fast path to value from tech investments including Pega's AI-powered decisioning engine.
| Mobile Europe
How are operators faring on their automation journeys?
Pega's Mark Jackson explains how technological developments such as generative AI could offer a boost for businesses on their automation journey.
| Forbes
Google releases AI tools to speed up health insurance preapprovals
Forbes covers news from Google Cloud on its new AI-enabled Claims Acceleration Suite solution that features integrations into Pega Care Management to drive the review of prior authorization requests.
| Healthcare IT News
What 2023 holds for EHR optimization, SDOH, patient access, health equity and more
Pega's Susan Taylor walks readers through the issues and trends she eyes as most important in the year ahead and offers advice on how to tackle related challenges.
| Healthcare Business Today
How Accelerating Care Navigation will Support Nurses and Patients on the Front End
Pega's Carol Everhart iscusses how AI and automation can enable better engagement throughout the health journey.
| THCB
How Unhappy are Patients with Info Coming from Providers, Payers? Pega’s Survey Shows It’s Not Good
Pega’s Kelli Bravo shares insights from our annual Patient Engagement Survey with WTF Health.
| Building Better Healthcare
Major reforms to NHS technology agenda
Pega's Pete Wilson’s shares his thoughts on the need for digital transformation in the National Health Service.
| Telecoms.com
How is AI reshaping telecoms?
Pega's Mark Jackson discusses the changing role of AI in the telecom industry.
| Saúde Digital News
Pegasystems anuncia parceria com Google Cloud na área de Saúde
Pegasystems has signed a collaboration agreement with Google Cloud to improve healthcare experiences with better data insights and customer personalization.
| The Hindu Business Line
Pega collaborates with Google Cloud
Pega and Google Cloud will bring together the capabilities of Google Cloud’s Healthcare Data Engine and Pega’s suite of intelligent healthcare solutions.
| Nextgov
How a National Health Care Database Could Address Mission-Critical Health Data Gaps
Pega's Kelli Bravo’s article outlines how a national healthcare database could address mission-critical health data gaps.
| Open Access Government
NHS should take inspiration from the business world to improve health services
Pega's Peter Wilson explains how the NHS can benefit from digital transformation.
| TMForum
My API story: Radical improvement in customer engagement
Pega's Kevin Billings, explains how TM Forum’s Open APIs are making it easier for Pegasystems to quickly solve CSPs’ business problems and also speed up integration with its partners.
| Supply Chain Digital
Vodafone Procurement Company
Vodafone undertakes an ambitious project to automate journeys throughout their supply chain using Pega (page 37).
| EMERCE
De toekomst van Journey Orchestration
Nicole Verburg from Vodafone/Ziggo explains how they used Pega Customer Decision Hub for their successful always-on marketing project.
| Capacity Magazine
AI and the issue of diversity
Pega's Peter van der Putten explores how AI capabilities could open up job opportunities for those with disabilities.
| IT-Daily
Aufholbedarf im Gesundheitswesen – die KI ist noch im Wartezimmer
Pega’s Florian Lauck-Wunderlich explores the potential for using AI in the healthcare sector.
| Voice & Data
Suman Reddy, MD, Pegasystems India: “AI-Powered Bots Can Improve Customer Experiences
Pega's Suman Reddy, t alks about the impact of COVID-19 on the telecom sector, the use of AI by telcos, and how technology can help meet the changing customer needs.
| Healthcare