Presse
Paraître dans la presse ne suffit pas. Nos solutions leaders du secteur aident les plus grandes entreprises mondiales à concevoir des applications prêtes pour le monde de demain.
| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| Computable
T-Mobile: We verloren 2 miljoen klanten per jaar
Showcasing Pega client T-Mobile’s use of Pega GenAI Blueprint to quickly transform complex business processes into an application. The implementation of Pega facilitated the integration of various IT...
| Express Healthcare
AI Revolution: From crisis to catalyst in healthcare transformation
An article by Pega's Deepak Visweswaraiah, covering his insights on the AI revolution in healthcare: the challenges the healthcare industry is juggling, and how AI has emerged as a transformative...
| Healthcare IT Today
Many Small Applications of AI at Pega
Pega's Global Industry Market Leader, Healthcare, Robert Connely highlights Pega's expertise within the healthcare industry, productive ways to use AI, and Pega Blueprint.
| MarTech
How Verizon puts its business customers at the center
Verizon's Tommi Marsans explains to Martech how it uses Pega Customer Decision Hub to "be best-in-class at interacting with our customers."
| The Agile Brand
B2B Customer Experience at Scale, with Tommi Marsans, Verizon Business Group
The Agile Brand podcast spoke to Tommi Marsans, marketing technology strategist at Verizon Business Group, about their use of Pega decisioning. Tommi talked about some of the benefits, including a...
| Diginomica
Virgin Media Ireland adopts Pega to re-think service experience for both customers and employees
Virgin Media Ireland adopted Pega to re-think service experience for both customers and employees.
| Mi3
'30% uplift in customer response rates': BUPA's AI-powered decision engine delivering huge early NPS scores, $12m incremental revenue gains, $1m in cost out
Bupa is seeing a fast path to value from tech investments including Pega's AI-powered decisioning engine.
| Healthcare Business Today
How Accelerating Care Navigation will Support Nurses and Patients on the Front End
Pega's Carol Everhart iscusses how AI and automation can enable better engagement throughout the health journey.
| Telecoms.com
How is AI reshaping telecoms?
Pega's Mark Jackson discusses the changing role of AI in the telecom industry.
| Capacity Magazine
AI and the issue of diversity
Pega's Peter van der Putten explores how AI capabilities could open up job opportunities for those with disabilities.
| IT-Daily
Aufholbedarf im Gesundheitswesen – die KI ist noch im Wartezimmer
Pega’s Florian Lauck-Wunderlich explores the potential for using AI in the healthcare sector.
| Voice & Data
Suman Reddy, MD, Pegasystems India: “AI-Powered Bots Can Improve Customer Experiences
Pega's Suman Reddy, t alks about the impact of COVID-19 on the telecom sector, the use of AI by telcos, and how technology can help meet the changing customer needs.
| Healthcare
How can tech get health screening back on track?
Pegasystems' Peter Wilson tells us how technology can get health screening back on track.
| Multichannel News
Preparing for the Coming Spike in Customer Churn
Pega's Alex Wells and Kevin Billings explain how cable and satellite providers can prepare and prevent customer churn with the support of AI
| FedHealthIT
A One-to-One Healthcare Experience with AI – Four Predictions for 2020
Pega’s Kelli Bravo shares how AI can create more personalized healthcare experiences
| Healthcare Business Today
Healthcare Gets Personal with AI in 2020
Pega’s Kelli Bravo shares how healthcare will evolve with AI in 2020
| Open Access Government
NHS: Why AI investment is just one piece of the puzzle
Pega’s Peter Ford comments on the use of AI in the UK’s National Health Service, and notes that while it is a great step, it is only one piece of the puzzle
| Forbes France
Santé : La Personnalisation Pour Un Meilleur Service Client
Pega’s Georges Anidjar explains the importance of personalization in healthcare for better client experiences
| Digital Health Age
Why healthcare relies on intelligent resource use and the right tech
Pega’s Peter Ford discusses the need to improve the quality of care within the UK’s NHS through the appropriate use of technology
| Information Age
AI is saving telcos money but at the expense of customer service
Pega’s Mark Jackson explains that while artificial intelligence may be saving telecommunications providers money, the real cost is to the customer experience
| itnews
Optus rethinks how telco customer problems get solved
Pega client Optus shares insights from building a universal workflow at PegaWorld
| Forbes
The NHS: The Rise Of The Robotic Workforce
John Everhard discusses the need for the NHS to evolve with today’s technologies and patient expectations.
| Customer First
1/3 patiënten is content over chatbots
Pega survey finds patients don't mind the use of AI in their medical care, but a majority still prefer phone contact with doctors.
| Imaging Technology News
Survey Finds Personalized Patient Engagement Improving But Still Lacking
Pega survey reveals patients want personalized interactions and seamless processes when communicating with doctors and insurers.
| IoT in Health
IoT in Health Podcast S.1 Ep.7 Pegasystems
In this podcast, Kelli Bravo covers a wide range of topics on data, research, and tech in healthcare.
| SMAC Talk
AI and Analytics Must Kill Prehistoric Marketing with Steve Rudolph
In this podcast, Pega's Steve Rudolph discusses the importance of AI and analytics.
| PM360
ConferenceInsider exclusive interview: Jitesh Rohatgi
Pega's Jitesh Rohatgi discusses advancements in AI to enable better patient experiences.
| BusinessWorld
Why AI is the secret force behind real-time customer engagement
Pega's Suman Reddy discusses Telstra's AI deployment and value of AI in customer engagement.
| SearchHealthIT
Health IT expert weighs in on AI in Healthcare
In interview from Pega Healthcare Summit, Pega partner Accenture discusses AI in healthcare.
| The Economic Times