Presse
Paraître dans la presse ne suffit pas. Nos solutions leaders du secteur aident les plus grandes entreprises mondiales à concevoir des applications prêtes pour le monde de demain.
| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| Diginomica
Virgin Media Ireland adopts Pega to re-think service experience for both customers and employees
Virgin Media Ireland adopted Pega to re-think service experience for both customers and employees.
| TMForum
My API story: Radical improvement in customer engagement
Pega's Kevin Billings, explains how TM Forum’s Open APIs are making it easier for Pegasystems to quickly solve CSPs’ business problems and also speed up integration with its partners.
| EMERCE
De toekomst van Journey Orchestration
Nicole Verburg from Vodafone/Ziggo explains how they used Pega Customer Decision Hub for their successful always-on marketing project.
| Information Age
AI is saving telcos money but at the expense of customer service
Pega’s Mark Jackson explains that while artificial intelligence may be saving telecommunications providers money, the real cost is to the customer experience
| Funkschau
Letzten Endes zahlt der Kunde für die Investitionen
Pega’s Martin Carney considers the opportunities and impacts of 5G
| itnews
Optus rethinks how telco customer problems get solved
Pega client Optus shares insights from building a universal workflow at PegaWorld
| SMAC Talk
AI and Analytics Must Kill Prehistoric Marketing with Steve Rudolph
In this podcast, Pega's Steve Rudolph discusses the importance of AI and analytics.
| BusinessWorld
Why AI is the secret force behind real-time customer engagement
Pega's Suman Reddy discusses Telstra's AI deployment and value of AI in customer engagement.
| ITBrief
Marketing campaigns get smart: New solution combines AI & consulting services
Telecommunications solution from Pega and Accenture combines AI and consulting services.
| Outlook
Pegasystems, Accenture team to offer CSPs
Pega and Accenture launch solution to advance marketing strategies for telco providers.
| RCR Wireless
Customer Experience and profitability are no longer a zero-sum game
Pega's Steve Rudolph explains how telcom operators need to evolve their customer experience.
| Diginomica
TalkTalk hopes to turn around poor service reputation with a ‘Consumer Revolution’
British phone company TalkTalk is working with Pega to improve its customer service.
| TelecomEngine