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Défi des entreprises
How to overcome the challenges of adopting AI in your call center
Pega AI human hand

Michelle Mitchell

How to overcome the challenges of adopting AI in your call center

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Pega Low-code Innovation Factory: An operating model for the autonomous enterprise
teammates discussion

Timothy Harfield

Pega Low-code Innovation Factory: An operating model for the autonomous enterprise

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Becoming an autonomous enterprise: HFS Research’s 7 building blocks for success
How AI and automation can bring out the humanity in customer service

Katie Alberti

Becoming an autonomous enterprise: HFS Research’s 7 building blocks for success

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