Vidéo | 06:29
Pega Discover Customer Service Online Summit: Using AI to Bring Customer Service to the Next Level and NASCO
It's not enough to offer good customer service when our customers call us. We have to provide them with the hyper-personalized experiences they demand. Thanks to technology like Pega Customer Decision Hub™, we can create personalized customer journeys that create a different level of customer intimacy and care. Opportunities and possibilities are unlimited.