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| CNBC
Why Pega is regarded as an "underappreciated" name in AI

| destinationCRM
Pega Is iNspired by Generative AI

| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
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| CIO
Colaboradores se sentem excluídos da transformação digital nas empresas, diz estudo
Pega research finds many employees feel excluded from digital transformation
| Financier Worldwide
Accelerating digital transformation in the new normal
Pega' research reveals rapid digital transformation as a result of the pandemic
| CustomerTalk
Medewerkers nauwelijks betrokken bij digitale transformaties
Pega's Don Schuerman comments on the importance of including employees in digital transformations
| CustomerFirst
DX: MEDEWERKER VOELT ZICH ACHTERGESTELD
Pega research finds that too many employees feel left behind in digital transformations
| Business Standard
Employees left out as firms seek digital transformation, says report
Pega research finds that prioritizing tools improves digital transformations
| The Economic Times CIO
Employees left out as firms seek digital transformation: Report
Pega's Don Schuerman comments on new digital transformation research| Digitalisation World
Empoyees feel left behind by digital transformation
Pega study provides insights for effective digital transformation and DX leadership
| AiThority
New Survey Reveals Too Many Employees Feel Left Behind By Digital Transformation
Pega research finds that digital transformation is hindered by a lack of involvement from general staff
| MarTechSeries
New Survey Reveals Too Many Employees Feel Left Behind By Digital Transformation
Pega study reveals leaders hinder progress when general staff aren't involved in digital transformations
| Jack McCullough
Conversation with Ken Stillwell
Pega’s Ken Stillwell discusses digital transformation and growth with the CFO leadership Council
| Finextra
How a Unified Case Management System Can Improve AML Practices
Pega’s Adam Krug explains how banks can prevent fraudulent activities with a holistic view of customers and by transforming financial crime risk management solutions| CXO Today
Championing Business Continuity through Automation
Pega’s Suman Reddy explains how the pandemic has brought the need for digital transformation and automation to the forefront
| The Wall Street Journal
Enterprise Tech Efforts Move Beyond Survival Mode
Pega’s Don Schuerman explains the shift to long-term thinking about digital transformation and the accelerated timetable
| Finextra
What Will Banks Accelerate Next In Their Digital Transformation Journeys?
Pega’s Steve Morgan discusses banking and digital transformation| CRN India
Preparedness for future pandemic top priority for global managers
Pega’s Suman Reddy comments on how the pandemic has accelerated digital transformation| TechRadar Pro
The Digital Transformation opportunity for business leaders
Pega’s Don Schuerman explains how digital transformation creates big opportunities for business leaders| Informatique News
« Il y a une très grande inégalité des entreprises dans leur capacité à gérer leur relation client » Georges Anidjar, Pegasystems
Pega’s Georges Anidjar discusses how companies are handling the pandemic, Pega’s evolution, and Pega Process Fabric
| Forbes
La Crise Serait-Elle Un Moteur De La Transformation Digitale ?
Pega’s Georges Anidjar discusses how the pandemic has become a digital transformation driver| Digital Bulletin
RPA - The Next Big Thing in Healthcare
Pega’s Peter Ford comments on the use of RPA in healthcare, noting that RPA alone only scratches the surface of digital transformation
| CIO
Les faiblesses de la digitalisation révélées par la crise sanitaire Covid-19
CIOs were disappointed their digital transformation journeys were further behind than previously thought, according to Pega research
| Computable
Onderzoek Pega: Coronacrisis vergroot urgentie voor digitale transformatie
Pega’s Don Schuerman explains that the question for business leaders has evolved from ‘should we invest in digital transformation?,’ to ‘where and how fast do we start?'| Solutions Numeriques
Pandémie : les entreprises françaises auraient-elles surestimé leur capacité à opérer une transformation digitale ?
Pega global survey finds many companies overestimated their digital transformation progress, slowing their pandemic response
| Customer Talk
Weak communication in the crisis damages customer confidence
Pega’s Don Schuerman explains that post-COVID-19, digital transformation is no longer just ‘nice to have,’ it’s essential| Digitalisation World
Damaging customer trust
Pega research finds unexpected damage to customer trust and increased urgency for digital transformations after the pandemic| CRN India
Most businesses failed to assess their digital preparedness: Survey
Most business leaders overestimated the state of their digital transformations, hampering their ability to adapt during the pandemic, according to Pega survey findings| Intelligent Data Centres
Experts discuss managing data explosion as Digital Transformation takes hold
Pega’s Don Schuerman covers how the pandemic accelerated digital transformation and has led to an increase in customer data
| Diginomica
Personalization, Pega and Pink Rabbits - Rabobank’s journey to deliver customer lifetime value
Pega client Rabobank shares how they are using predictive analytics and machine learning to personalize multichannel customer service| IT Social
Pega lance Pega Process Fabric, une plateforme SaaS qui centralise les tâches applicatives cloisonnées
Pega launches Pega Process Fabric to unify customer experience tools and strengthen collaboration between employees and bots
| Which-50
Real Digital Transformation Requires A Radical Customer Experience Rethink: Pega CEO
Alan Trefler explains that companies need to radically rethink customer engagement for real digital transformation| Emerce