Presse
Paraître dans la presse ne suffit pas. Nos solutions leaders du secteur aident les plus grandes entreprises mondiales à concevoir des applications prêtes pour le monde de demain.
| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| IT-Matchmaker News
Alleine scheitert Künstliche Intelligenz am Coding
Pega Uwe Specht on how code generated by Generative AI is better left untouched by developers.
| CXO Today
n outlook at emerging technologies that will reshape enterprises in 2025
Pega's Goutham Parcha comments on emerging technologies that will reshape enterprises in 2025. He highlights how AI’s integration across industries will not only empower organizations to tackle...
| IT-Matchmaker News
GenAI im Bankwesen – Das ging ja schneller als gedacht!
Pega's Michael Baldauf on how Generative AI has taken a giant leap in banking this year, explaining why we should also expect to see continued progress in the future.
| TECHGIG
Tech Innovations in 2024: While AI took centerstage; we missed many impressive discoveries
Pega's Goutham Parcha shares an industry story around advancements in AI in 2024. He highlights how Generative AI emerged as one of the most disruptive forces, revolutionizing workflows, enhancing...
| FStech
What’s in store for financial technology in 2025?
Pega's Peter van der Putten shares his insights on AI and what could be in store for financial technology in the coming year.
| Computer Weekly
Why Keir Starmer’s plan to rewire Whitehall needs an IT-rethink
Pega government industry principal, Alex Case's in-depth feature on how the UK Government’s projects can thrive in the evolving age of AI, and the potential barriers to progress.
| Think Digital Partners
Q&A: How can the UK Government deliver in a new era of AI?
Q&A with Pega's Alex Case on how the UK Government can deliver in a new era of AI.
| Relation Client Mag
Les grandes tendances du service client en 2025, selon Pegasystems
Features Pega’s 2025 customer service trends, including how AI and automation are profoundly transforming the customer service landscape.
| Forbes
15 Customer Experience Predictions For 2025
Customer experience industry experts - including Pega's Tara DeZao - weigh in on what we can expect in 2025, including how brands will shift their focus toward first-party and contextual data.
| CX Today
Gartner Magic Quadrant for CRM Customer Engagement Center (CEC) 2024: The Rundown
Pega is ahead of the curve when it comes to office-flow automation, using Pega GenAI Coach as an example of its capabilities.
| Ziptone
Oneindige keuze, ondoorzichtige tarieven, versnipperd toezicht – AI in klantcontact in 2025
Pega's Peter van der Putten, Lead Scientist and Director at Pega's AI Lab, gives his AI predictions for 2025.
| Le Mag IT
Pega GenAI Blueprint doit accélérer le prototypage… et le cycle de vente
Pega Blueprint dedicated article, following an exclusive interview and demo by Pega's Sylvain Harault.
| IT Finanzmagazin
Pegasystems beschleunigt Reklamationsbearbeitung und Nachforschungen
Covers the launch of Pega Smart Investigate .
| Customer Experience Magazine
Pega unveils AI-powered payment dispute solution
Covers the launch of Pega Smart Dispute .
| Computerwoche
IT-Produkte der Woche
Covers how Pega Infinity 24.2 offers new gen AI capabilities that enable companies to increase productivity, innovate faster, and optimize customer experiences.
| Computerwoche
IT-Produkte der Woche
Launch of Pega's new AI-driven legacy discovery capabilities in Pega GenAI Blueprint amongst the IT products of the week.
| INTHEBLACK
5 common finance problems AI can tackle
Pega's Jonathan Tanner on how AI assists with scam and fraud detection, investigating financial crimes, creating risk reports, financial insights for customers, and personalization.
| Insurance Edge
Predictions 2025: Pegasystems Sees a Less Bumpy Ride on Premiums
Pega insurance expert Manoj Pant's 2025 insurance trends covering AI and the impact of inflation on the industry.
| ITPro
AWS wants to drastically cut down AI hallucinations – here's how it plans to do it
Pega's Peter van der Putten comments on automated reasoning and the problem of AI hallucinations.
| Dataversity
Dataversity
First-party data is like gold, especially for personalization. But Pega's Tara DeZao explains that it takes more than “owning” the data to make it valuable.
| RockingRobots
AI-trends voor 2025 volgens Pegasystems: Meer AI-agents
Pega's Peter van der Putten shares his AI predictions, including that the biggest innovation in 2025 will come from technology that makes AI more autonomous, such as agentic AI.
| Finextra
How regulators are responding to AI impact on financial services
Pega's Steve Morgan on how regulators are responding to AI’s impact on financial services.
| CustomerFirst
Generatieve AI wordt commodity, agentic AI en ethiek centraal
Pega's Peter van der Putten share his AI predictions, highlighting how generative AI will become a commodity and that agentic AI and ethics will play an increasingly central role.
| IT Finanzmagazin
GenAI im Bankwesen – Das ging ja schneller als gedacht!
Pega's Michael Baldauf on how GenAI has made a huge leap in banking this year.
| CMSWire
Customer Journey Orchestration in an Open World of CX
Customer journey orchestration is evolving. Pega's Tara DeZao explains how brands need to build processes around desired end results and customer experiences, and how genAI tools - including Pega...
| InfoWorld
How AI agents will transform the future of work
AI agents are already reengineering software development, business processes, and customer experiences. Pega's Don Schuerman weighs in on how AI agents will transform the future of work.
| cmm360
GenAI im Bankwesen – Das ging ja schneller als gedacht!
Pega's Michael Baldauf on how GenAI has advanced rapidly in banking in 2024, as well as an outlook on AI in 2025.
| iTWire
Ravesh Lala joins Pega to drive clients’ modernisation of legacy applications
How Pega’s newly announced head of legacy transformation, Ravesh Lala, will spearhead the creation and market execution of this practice to help clients modernise legacy applications on their path...
| Finsia
Three key banking and finance trends to watch for 2025
Pega's Jonathan Tanner is quoted, discussing the trend of AI becoming more widely operationalized. He shares insights into how it will drive efficiencies and operational agility for all departments in...
| Forbes