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Sammy Bell | Rebecca Trivella
How many personalization brains should you have?
Cas Skuqi
The human side of digital transformation: Upskilling and empowerment at Siemens GBS
Bill Marshall
Medicare advantage star ratings: A new era of innovation and excellence
Don Schuerman
La révolution des agents d’IA : l’orchestration des processus métier et le parcours vers l’entreprise autonome
Tara DeZao
The case for end-to-end AI-powered marketing solutions over stand-alone email service providers
Vince Jeffs
Customer engagement using AI orchestration: Blending AI to maximize value
Tara DeZao
Embracing the future with EY: Insights on modernizing marketing strategies for financial services
Tara DeZao
Perception vs. reality: Unlocking potential in AI-powered customer engagement
Norma Suarez
Maximizing value with RTIM: Real-time interaction management benefits unlocked
Sean Callahan
A closer look at Knowledge Buddy: AI-powered answers for everyone
John Higgins
Less code is the key to greater innovation and business agility – Pega Blueprint leads the way
Norma Suarez
Real time – real value: A guide to Real-Time Interaction Management (RTIM)
John Higgins
Reflections from WEF Davos 2024: Navigating the GenAI Frontier
Tara DeZao
Responsible AI is a winner for everyone
Michelle Mitchell
The top 10 uses of AI for customer engagement
Matthew Nolan
A one-to-one approach to managing customer lifetime value
Vince Jeffs
Identity management in the age of personalization & privacy
John Higgins