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Cas Skuqi
Reimagining work with AI agents: Enabling a more collaborative workplace
Robert Connely
Promoting better outcomes: The anatomy of healthcare technology
Scott Andrick
Transforming payment operations - Part I: Unified dispute management
Ed Hennessy | Rebecca Trivella
New Year, New Strategies: Key Financial Services Market Trends You Should Consider in 2025
Bill Marshall
Medicare advantage star ratings: A new era of innovation and excellence
Marco Looy
From experiment to enterprise: Real lessons in building an AI agent
Cas Skuqi
The human side of digital transformation: Upskilling and empowerment at Siemens GBS
Don Schuerman
La révolution des agents d’IA : l’orchestration des processus métier et le parcours vers l’entreprise autonome
Tara DeZao
The case for end-to-end AI-powered marketing solutions over stand-alone email service providers
Vince Jeffs
Customer engagement using AI orchestration: Blending AI to maximize value
Sean Callahan
6 ways AI is driving value for the contact center
Stephanie Hawkins
4 ways operations leaders can use AI for process orchestration
Tara DeZao
Embracing the future with EY: Insights on modernizing marketing strategies for financial services
Sean Callahan
The transformative promise of enterprise AI for customer service
Robert Connely | Mick Malec
Addressing the challenges in healthcare with strategic partnerships and technology
Tara DeZao
Perception vs. reality: Unlocking potential in AI-powered customer engagement
Stephanie Hawkins
How a combined platform and robotics center of excellence supports citizen development at Navy Federal Credit Union
Judy Buchholz